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March 2024 by Nallely Segura
Came here today to buy a smoothie at around 2039. When I came in two girls were getting ready to close. I overheard them joke around that they were tired and wanted to go home. When I approach to order, I jokingly said “don’t worry I will just order one drink and leave”. At this point the cashier’s face totally changed, caught an attitude, and became very apathetic towards me. Just like I was bothering her. I tried to explain that I was just joking and will be out soon, to which she monotonously reply “ok”. When I was ordering my drink I asked if I can have the strawberry syrup and the regular strawberry in my drink, to which high she said “no, I can’t do that”. I asked her if she didn’t have the frozen strawberries, she said annoyingly “yes”. After I asked her why I can’t have both in my drink she just said because she couldn’t. I was very curious at this point, and asked her why, once again. She blurt out “because those are for the bowls and I can’t open them!”. She could have started saying that I begin to with. While I was ordering she was still smiling and joking with her partner. Which is fine by me but not while you are giving a paying customer an attitude. When it came to the point where she was preparing my drink I just didn’t want it anymore. I believe that food prepared with love tastes better. Plus she placed the blender container out of sight to pump the syrup, and I this point I didn’t trust what was inside the drink because of her attitude. I do appreciate young adults developing their work ethics, earning a living, and developing financial literacy skills, however, I don’t appreciate spending my money where I don’t feel welcome. I have a child that’s getting ready to enter the workforce, and I encourage customer service job as a first experience so she can learn people skills and avoid treating people like I was treated tonight.
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February 2024 by Honest Reviews
The staff at this location is nothing but teenagers; which is expected. However, what should not be expected are teenagers in a professional environment acting like they are in High School. If you bring up anything wrong or have questions you will be meant with a combative and/or defensive response and an attitude. Imagine a teenager speaking to an adult as if you are their peer?(attitudes, gestures, snickering etc.).This is bad for business. If this establishment keeps letting their staff act like they have no home training and not reprimanding their employees, the customers will. More training is needed on how to act in a professional environment and how to communicate with customers. The hiring of immature, egotistical, ignorant teenagers is just not cutting it anymore.
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February 2024 by Jay “The Lion” Lewis
As a very relaxed feel, and the service is
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January 2024 by Roger Gulledge Sr. MBA Esq - Ret Army
This location is always clean, friendly employees, smoothie’s are always made right.Kid-friendliness: My boys love to frequent this location.
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November 2023 by Emma Flowers
Geez the customer service is.. yikes. Walk in, 3 employees, they all just stare. Go up to the register and the girl just rudely stares, no “hello” or “how can I help you.” Asked for a receipt because I could tell my order was wrong and sure enough, it was. I just ordered an acai bowl, add coconut. Corrected her while she was making it since I saw the receipt was wrong and she just stared at me like I had 3 eyeballs. I literally had to say “does that make sense?” For her to say something. Didn’t know it was that confusing to add 1 topping.
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October 2023 by kenny
i would give 5 stars except for the fact that every time i order a smoothie bowl they dont fill it up at all. no one wants to pay $11 for a smoothie bowl that has 2 inches of base and the toppings dont even go up to the top of the bowl. in the photos they advertise a completely full bowl with your smoothie base and toppings, but the last couple of times ive came here it’s like they dont even try anymore.
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October 2023 by Zeynocuumm
I didn't know exactly what I wanted to buy but Leslie was very helpful and gave me a great mix. I will buy all my drinks from this branch from now on.
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August 2023 by Kevin R.
Always good when I go in Nothing terrible that's happened to me but I don't understand why people complain
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May 2023 by madhusoothanan gunasekaran
We ordered Four Almond mochas today and the quality was terrible. There were multiple chunks of dates.. the smoothy was very powdery. Extremely disappointed with taste, quality and care with which the smoothie was made
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May 2023 by Jamarcusdre Thomas
First time trying it and it was amazing. Smoothie king is one of my favorite places to go and here in Frisco the service is great fresh fruits and amazing environment.
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April 2023 by Jodi Fouche
My smoothie was made incorrectly several times at this place. When I visit the Smoothie King on Park and Ohio. It's consistent and good all the time.I won't be visiting this Frisco store anymore.
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March 2023 by Grow Your Brand • Rob Villanueva
You can't go wrong with Smoothie King. Their menu has way too many options, so when you get there make sure you know what you want so you don't hold up the line ? the staff was also well informed and can help you navigate the big menu.
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January 2023 by Nada R.
Great smoothie. Nice employees. HORRIBLE music - atmosphere matters. this song was playing in the background and is extremely offensive. "Mm, lipstick smudged like modern artI don't know where the fuck I am or who's drivin' the fuckin' carSpeedin' down the highway, sippin'Mixin' pills with the liquor 'cah fuck these feelingsI left everyone I love on read (uh-huh)Spilling secrets to the stranger in my bed (uh-huh)I remember nothing, so there's nothing to regret (uh-huh)"Sorry....not my atmosphere.
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October 2022 by Charles Massaquoi
This Smoothie King never gives me the smoothie I ask for. I have came here three times in a row, and gotten the wrong smoothie each time. A couple times it was blended poorly. Not happy with this location, and won’t be recommending anybody to go here.
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September 2022 by Jon Washington
They filled my 40oz order to the very top, didn’t forget to add any of the options, and made my drink very fast. Extremely satisfied with this location, thank-you Malayah for making the perfect smoothie (I hope I spelled your name right).
