Soma is a highly praised store known for its excellent customer service and knowledgeable staff. Customers consistently highlight the helpfulness and expertise of employees like Latrona and Dana, who go above and beyond to assist with various needs, from selecting the perfect bra to handling orders efficiently. Many reviews mention the staff's patience and kindness, especially in challenging situations, such as when assisting customers with special requirements or returns. The atmosphere is welcoming, with employees like Sammy making first-time visitors feel comfortable and valued. Overall, Soma is recognized for its commitment to providing a positive shopping experience, making it a go-to destination for quality products and exceptional service.
Latrona was absolutely wonderful at SOMA. She was incredibly helpful, patient, and truly knowledgeable about everything I asked. She took the time to understand what I needed and guided me with expert advice.
September 2025
I had a great experience! I was in search of a bra and had no clue where to start (as I felt my size had changed and needed to purchase a new set). Latrana (?spelling) was very helpful, kind and professional! Came away with 3 (buy 2, get one special)!
January 2025
Linda was very helpful when I needed to return some gifts, she even put items on order that they didn't have in the store and helped me find the right size bra. She handled a not so nice customer with grace. Will come back
