Soma is a highly praised store known for its excellent customer service and knowledgeable staff. Customers consistently highlight the helpfulness and expertise of employees like Latrona and Dana, who go above and beyond to assist with various needs, from selecting the perfect bra to handling orders efficiently. Many reviews mention the staff's patience and kindness, especially in challenging situations, such as when assisting customers with special requirements or returns. The atmosphere is welcoming, with employees like Sammy making first-time visitors feel comfortable and valued. Overall, Soma is recognized for its commitment to providing a positive shopping experience, making it a go-to destination for quality products and exceptional service.
Went in today to get new measurements and new bras. The youngest lady was helpful; however the other lady act as if she did not want to go to the back to look for the bra I asked about. She took her time. When she got back from the back, she did look on the wall for the size. It was just not a good vibe in the store.
December 2025
Wow! I just had the best experience shopping for a bra. The store was very busy and I still received phenomenal customer service! Chelsea helped me find exactly what I was looking for. I will most certainly be back!
November 2025
Latrona was absolutely wonderful at SOMA. She was incredibly helpful, patient, and truly knowledgeable about everything I asked. She took the time to understand what I needed and guided me with expert advice.
