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November 2023 by Stephanie Bryan
I love Starwood pharmacy. They are better than other pharmacy I have ever used. Tonight I needed an antiobiotic and they delivered to me asap. I am so grateful!!
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July 2023 by Jennifer Villagomez-Pierce
Everything about this place is AMAZING! The customer service is well above 5 stars. They are quick, attentive to all my questions and refills and refill requests. The delivery is super quick, like quicker than Amazon! And the delivery driver, Gabriel, is always pleasant and communicates his ETA and delivery drop off. I will never go to another pharmacy. Thank you STARWOOD for everything you do.
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April 2023 by Jennifer Villagomez
My endocrinologist sent my prescriptions to this pharmacy and I AM NOT SAD! This pharmacy is the best thing to ever happen to me. Every time i call with questions or for refills i speak with Lauren and by golly she is the sweetest, most helpful person. She takes the time and patience to speak to me. You’d never know if she might be having a bad day cause her voice always has a smile and kindness. My meds have been delivered the next day every single time. It’s one less thing i have to worry about in my busy life. Seriously the BEST pharmacy I’ve ever used. I don’t ever want to have to move a prescription from this location. Thank you STARWOOD for being the best there is.
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January 2023 by Christina Wirtz
First few times using this pharmacy was great. They were quick, on top of it, and I could always get ahold of someone if I needed something. First issue, I was supposed to get a 90 day supply of one of my prescription but only received a 30 day supply. I had to call the pharmacy and speak to several people to find out they could only send me 30 days at a time because they did not have enough to send me a 90 day supply. Second issue, I started having to call the pharmacy each time I needed a refill sent because they stopped processing/sending my prescriptions when they were due for a refill. Third issue, it has been 5 days now that I have been unable to get ahold of the pharmacy. I had to call my doctor to get a new prescription sent to another pharmacy so I could get my prescription that was supposed to be sent to me 2 weeks ago… The impression I have is that they do not have the staff or supplies to support the amount of prescriptions/patients they have, unfortunately.
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December 2022 by Jackie Henger
Best customer service I’ve ever received from a pharmacy. They are quick to answer questions and help me get the medications I need. Highly recommend!
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December 2022 by Nikki S
I had surgery yesterday and was prescribed antibiotics. My doctorput in my prescription same day and I received a text from Starwood pharmacy to call them. I called and was told my rx would be delivered tomorrow, - which is today - Friday. No delivery came. So I called and was told the delivery will not be here until Monday which is NOT what I was told previously when I called which I would have never agreed to being that it was prescribed for 3 days until my next surgery on Monday. Not once was an apology or acknowledgement of this error given. She offered to cancel the rx so I can fill it at another pharmarcy which does NOT help me being that my doctors office is now closed and I do not have way to get to another pharmacy right now. She should have ensured my rx was delivered to me ASAP due to their error. Poor communication and customer service!
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December 2022 by Candice Robberson
Lily was really helpful, friendly and great. I felt very annoying trying to get my situation ironed out but she was the sweetest. My delivery isn’t scheduled until today but I just wanted to say kudos to Lily. I also couldn’t believe they delivered to my area!
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December 2022 by Tina Spezzano
Wow!! What customer care! Lily is amazing! Wonderful personality and helped me with my medications. Plus free delivery!! The rating should be much higher!! You will not be disappointed! Give them a try!! I switched.Thank you for the excellent care! Keep it up!!
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December 2021 by Ashley Reynolds
This pharmacy is supposed to have Covid vaccines. When you call inquiring, you only receive a pre recorded message telling you they are sending a link via text so you can complete the info and they can schedule you. They ask for the normal stuff, but also a social security number, oddly enough. THEN you never receive an email or a call back to schedule, and are never able to get a human on the phone. Absolutely unacceptable and unprofessional on every level. Just waiting for my identity to be compromised, and yes, I take the blame for even entering it. Steer clear. Not even sure this place is real.
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December 2020 by Claudia McDonald
I requested my medication to be sent to a different state. They gave to FedEx the incorrect address, when I confronted them they blamed FedEx. It was a total nightmare that I had to fix, as they didn't care. Kyle was the only was concern and helpful, but the last member that attended me (lady) had a very bad attitude, she wasn't willing to help and I didn't received an apology from her. I was days without my thyroid medication because of the ineptitude.
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December 2020 by Sierra Rossing
The pharmacists and staff at Starwood Pharmacy are all exceptional! They not only care about your health and well-being, but they also care about your time and offer free delivery services!
