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December 2023 by A Petranek
We started using Texans Credit Union about a year ago and we could not be happier with the friendly, familiar, and speedy service that we always receive. It is streamlined and never tangled up in unnecessary rules that delay your process. We are on a first name basis with Josh, who is absolutely amazing and always goes above and beyond to help meet our needs. Chelsea is incredible and between these two we are slowly leaving behind the Big in personal banking systems of Chase and BOA. Well done guys! We love our neighborhood bankers!!
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December 2023 by kurt martin
Two words - Josh Nicolet.I've been a member of Texans for some time now and had never usually looked to them to offer certain types of loans or refinancing options. I don't know why I felt this way but I couldn't have been more wrong.Not only did Josh TRULY consult my needs but he really took the time to listen instead of jump to some corporate pitch. This in turn lead to him helping me out by making a few suggestions that I hadn't thought of, one of which turned out to be very a good thing for my family and I. I am truly grateful for this experience and I highly recommend using Texans Credit Union and asking for Josh. He seriously went above and beyond throughout every interaction that we'd had.
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December 2023 by CHESSNA DAVIS
I always have the best interactions and experiences whenever I come into the Texans CU, Frisco branch lobby! The bank teller, Kesha, is always so polite, helpful, and efficient with my time, as I am always super busy and scrambling when I come in. Kesha pleasantly reminds me that there are still GREAT people in customer service who are kind, competent and truly have a servant heart to deal with the public! Keep up the amazing customer care/service!
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December 2023 by Ester Munuo
Awesome service. Hency went above and beyond to make sure my auto rate was competitive. She made sure I got the best rate, made sure the process with the dealership was smooth. She followed up by text and phone call. I have done few businesses with Texans and I will remain a member because they know how to take care their members.
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December 2023 by Michael Stringer
Been with Texans for many years. Love the small bank feel. Amanda is great and greets you with a smile.
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December 2023 by Trent B
Josh was absolutely amazing. I wanted to open a new account and CD and was in a rush to get it done quickly. He communicated regularly and kept me up to speed on what needed to get done and he made it happen. My parents have been long time members and recommended Josh and I see why. Probably my smoothest financial transactions EVER!!! Josh is a Rockstar!!
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November 2023 by pushpinder paul
Over the years I have had banking relationships with many financial institutions.Texans Credit Union is by far best one I have experienced so far!Excellent above par service delivered by most courteous and confident staff you will ever meet.At every transaction, Ms. Kayla, Ms. Gonzalez and other staff members ensured that all of our concerns are met in a most professional and in a courteous manner often going extra mile without any slightest hesitations.All that splendid service capped by the breathtaking smiles.Texans Credit Union is recommended with highest regards and you will be equally well serviced when you decided to bank with them.Texans Credit Union is a textbook example of how a financial institution can offer highest level of service with a smile!Thank you Texans Credit Union! Pleasure to be your customer!
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November 2023 by Garrett Hays
I applied here for a loan and it was one of the smoothest and easiest processes I have gone through so far regarding all the business that comes with getting setup. Josh was the one that helped me out followed by Chelsea as well and I couldn’t be more grateful for their assistance. I just started out with this bank, but they were very welcoming and accommodating!
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October 2023 by Jane Leenerts
My husband and I have used Texans Credit Union for awhile now. We continue to be very pleased with the service we receive. They are kind, friendly, and professional. Special thanks to Cheyenne who has been exceptionally helpful and professional. Thank you!
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October 2023 by Anthony Alviso
Josh Nicolet is great at what he does and really simplifies everything going on!I’m glad I got to work with him on opening an account.Definitely come here if you want friendly and great service!!
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October 2023 by Jasmine Hirani
To begin with Katya was exceptional with willingness to serve, help and ensure greater customer satisfaction. The whole process of securing a Car loan was so smooth, we were In and Out within no time.Katya will take care of all your banking needs. She is the best, I highly recomment Texans CU as they value their relationships with Customers and it is their service which stands out.
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October 2023 by Noorali Lakhani
I can assure you do not look elsewhere if you're looking for an Auto Loan. For a Business Auto Loan Bank of America had quoted me higher rates, Katya went above and beyond to help us out and throughout the Process was very Prompt in her Communication.Have had several Auto Loans in the past from Top Tier banks but I haven't seen a Banker like Katya who would be willing to go out of the way to help their Members out. (By the way, I wasn't even their Member until this Auto Loan).Once again, Texans CU and Katya are the best.
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September 2023 by JoAnn Clarke
I was welcomed by each teller upon arriving. Josh then came out, introduced himself and welcomed me into his office. He was very pleasant and knowledgeable about the CD and Money Markets. I opened a few. He smiled and made me comfortable even when I asked some stupid questions. I left feeling so good about everything that I went down to another credit union, withdrew my money and went back to Texans to see Josh. I opened another large CD and left feeling good that my money was in the right place. Thank you Josh and Texans Credit Union for a great experience!
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August 2023 by Asim Chinoy
Hency went above and beyond to help expedite our loan. Communication and level of service was excellent. Highly recommend anyone to use this branch for acquiring a competitive car loan. The team is proactive and always ensures all timelines are met.
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June 2023 by Davi Miesner
We have been familiar with Texans CU for about a year due to an auto loan. Recently, we visited the branch in Frisco regarding other banking needs. Josh was kind, listened to our needs and provided great customer service. We didn’t feel rushed and the experience was enjoyable. Because of how he treated us, we established new accounts for ourselves and our teenage son. Our son visited the branch yesterday and also had a great experience as he is learning to navigate the world of adulting. If you have banking needs, go see Josh at the Frisco branch.
