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April 2024 by L Williams
Alexiss braided my hair and she did an excellent job.
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March 2024 by Faith Atkinson
Just don’t go here. The front desk staff was very nice, but the workers are rude and catty. Save your money and your patient and go elsewhere. While I was getting my hair done another stylist began to mock the way I spoke. She was sitting directly next to me and I could hear her clearly. It left a bad taste in my mouth and showed me the kind of integrity that this salon has.
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January 2024 by Farah B
Ask for Mai when you need a haircut. Nobody does a more fantastic than her. She's been cutting my hair for years now!!! ??
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January 2024 by Antoinette N
Nice team & staff at this location. My go-to salon right now.
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January 2024 by A N
I wish I could give zero stars.My daughters hair had tons of flakes from the ton of product the stylist used. She was rough with her and it’s clear that healthy, clean hair isn’t a priority. Also, I wasn’t a fan of the language ring used around her, a child.
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December 2023 by Carolyn Lockett
Price: $70
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November 2023 by Nycole Reyes
Angie is amazing!! I refer everyone to her for braids.
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October 2023 by Kylie Gray
Clean and very aesthetically pleasing. Marla is amazing!
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August 2023 by Shiri Vooturi
Horrible experience. No respect for customers. No value. I took my son yesterday july 30th. My son shared a pic with long hair on top and faded style on the sides. Mai was about to start cutting his hair but blurred out “I’m not hundred percent sure if I can do fade but I will try my best” I stopped her asking, could you please recheck the pic so you can ensure you understood. She goes like you go far away then I will do. I’m like no I just want to ensure you understand what style you are gonna cut. Then other stylist comes to pointing finger you need to go far from this area. So rude behavior. Management did not care. I was treated so badly. I said I will not have my son get his hair cut in such negative environment. I WILL NEVER EVER GO TO JCPENNEY SALON ANYMORE. RIDICULOUS. THEY HURT MY FEELINGS AND INSULTED.
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July 2023 by raaj V
Horrible experience today that my wife and son had. They are extremely rude and not at all sure what they can do, even after my family showed photo. Problem is the the rudeness, treatment of customer and such a pathetic experts who have no clue of what needs to be done.Mai was the person who is supposed to do the hair and she said she does not even know what to do, even after my son showed the picture and she started forcing my wife to go far. How can someone be hair specialist and cannot even understand word “fade” or cannot even understand the photo?Ridiculous and horrible behaviors are not suitable to JCP.From the appointment scheduling to in-store experience, it is very horrible experience.They had to leave from the store due to the harsh treatment and wasted time. They ended up going to Lloyd’s searching for better and humble experienceBy the way they have been going here but this treatment is first and not suitable to JCP
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July 2023 by Kristin Tarnowske
I had my haircut by Daisy today, and she is absolutely amazing. I have only lived in Texas a short time now, had one really bad haircut at another salon and will always come back to Daisy at JC Penneys. So glad she was recommended to me and so glad I found her
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June 2023 by Fran
I didn’t like my service. Sylvia, my stylist was pushing my head and she scratched my scalp with a massage brush. She didn’t ask of it was okay or if I would like that treatment before she did it. She used Paul Mitchell tea tree products on my hair. That dried my hair out so badly. I use design essentials or kera care products at home. She didn’t even educate me on why she was using those products. She just chose those products without my knowledge. She didn’t listen to me when I explained to her how I wanted my hair cut. She cut my left side burn off. And I feel as if she gave me a trim and not an hair cut because she didn’t actually go through and cut my hair to be sure it was all even and etc. she also blowed dried my hair upwards. Which isn’t proper. I eventually had to come back after washing my hair twice at home. The cut was not even and I found holes in my hair cut. They were very good at allowing me to come back, for her to fix it. I was a bit afraid so I only allowed her to make it appear a bit more even. She also initially wouldn’t allow me to sit the second time I came. She cut my hair while I was standing (unprofessional) When I got home I went through and cut more and I covered up the sideburn that she had completely cut off. I also bought kera care products from the salon and I relaxed my hair. I’m not satisfied with the cut or the customer service but I made my hair work for me. I actually have wanted the back shorter but the stylist kind of gave me pushback. But I will rock it this length and I can cut it shorter later. Next time I go for a haircut I would just get an express cut I would come with my hair washed and blow dried already. The stylist also added some stuff to my tab when she got to the register but I just let it fly. I love the salon I just am not pleased with the service that I received. Good thing I know how to do my own hair.Service: Haircut
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May 2023 by April Marie
This is a beautiful salon. Prices are very reasonable. Staff is always friendly.
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March 2023 by Corie Grussing
Went here to get my hair fixed and lowlights put in right before my daughter's wedding and my hair came our AMAZING!!! Everyone is so nice and literally got me in right away!! You dont have a stylist GO here!!Service: Hairstyling
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March 2023 by Jerri Handy
I booked online with a stylist Stephanie and their bio states they do all textures. I drove 40 mins to get my haircut and only to be turned away because they don't cut "textured" hair. What an absolute terrible feeling to be turned away because of that. They offered another stylist who was black but the last time they cut my hair they left split ends on my hair and curled my hair like James Brown. Absolutely will never come back here