Tom Thumb in Frisco, TX, is a newly opened, clean, and well-organized grocery store that offers a wide range of products and services. Customers can find fresh produce, a bakery with cakes, cupcakes, and more, as well as a deli with party trays and the option to order ahead online. The butcher block features meat, seafood, and sushi trays, while the store also includes a Starbucks, a gas station, and a floral area. The store provides convenient services such as grocery delivery, DriveUp & Go™, pharmacy refills, immunizations, and a large alcohol section. The staff is generally friendly and courteous, with some customers praising the manager for her personable approach and the helpfulness of the pharmacy team, which is highly appreciated compared to other pharmacies like Walgreens or CVS. However, shoppers note that the store can be crowded at times, and often only one checkout lane is open, making bagging and checkout slower unless they opt for self-checkout. Prices are considered higher than expected, which is a common concern among customers. Despite this, many appreciate the store’s offers, fresh products, and the overall customer service. The layout is praised for being nicely arranged, and the store provides ample parking and clean restrooms. Overall, Tom Thumb is valued for its convenient location, friendly staff, and quality services, even though some wish for better pricing and a larger produce or bakery section.
I’m gonna give this a three stars because it is a beautiful brand new store however the staff is not the friendliest. I also just found out they don’t have a water dispenser for the 5 gallon water. So now I’m headed to H-E-B to fill My 5 gallon buckets and see what else they have on special this week.
October 2025
Definitely get their card! Prices are better than you expect.
October 2025
amazing!!I love shoping here It has the best food ever fresh food great service and great customer service I love it.
