Tom Thumb in Frisco, TX, is a newly opened, clean, and well-organized grocery store that offers a wide range of products and services. Customers can find fresh produce, a bakery with cakes, cupcakes, and more, as well as a deli with party trays and the option to order ahead online. The butcher block features meat, seafood, and sushi trays, while the store also includes a Starbucks, a gas station, and a floral area. The store provides convenient services such as grocery delivery, DriveUp & Go™, pharmacy refills, immunizations, and a large alcohol section. The staff is generally friendly and courteous, with some customers praising the manager for her personable approach and the helpfulness of the pharmacy team, which is highly appreciated compared to other pharmacies like Walgreens or CVS. However, shoppers note that the store can be crowded at times, and often only one checkout lane is open, making bagging and checkout slower unless they opt for self-checkout. Prices are considered higher than expected, which is a common concern among customers. Despite this, many appreciate the store’s offers, fresh products, and the overall customer service. The layout is praised for being nicely arranged, and the store provides ample parking and clean restrooms. Overall, Tom Thumb is valued for its convenient location, friendly staff, and quality services, even though some wish for better pricing and a larger produce or bakery section.
Store was clean and organized. They provide good customer service. Was helped by Jeremiah at the Butcher Block (meat department). Very helpful young man. He provided excellent customer service. Oveall, was a great customer experience.
February 2026
Nice neighborhood TomThumb but feel a bit expensive compared to other groceries nearby
January 2026
Prices very high. Meat is good quality. Good customer service and floral dept. Mostly go there for meat and their cool balloons. Store is clean and bright compared to other Tom Thumbs
