TotalCare Emergency Room in Frisco offers comprehensive emergency care for both adults and children, with shorter wait times compared to traditional ERs. The facility is open 24/7, 365 days a year, ensuring that patients can receive the critical healthcare they need at any time. The reviews of TotalCare ER highlight the exceptional care and service provided by the staff. Patients have praised the warm and caring attitudes of the doctors, such as Dr. Choi and Dr. Bell, who have been described as kind, thorough, and attentive. These physicians take the time to listen to patients, provide clear explanations, and offer reassurance, making them feel comfortable and well-informed. The efficiency and speed of the emergency services have also been commended, with patients receiving prompt attention and undergoing necessary tests and examinations in a timely manner. The facility is noted to be clean and well-organized, contributing to a positive overall experience. Patients have particularly appreciated the doctors' efforts to address their concerns, thoroughly explain their conditions, and provide the necessary information and prescriptions to facilitate follow-up care with their primary physicians and specialists. The staff's professionalism and genuine care for the well-being of their patients have been consistently praised across the reviews.
Great experience all the way, starting at front desk and finishing at the check out, My most sincere thanks to all staff Carrie, Danielle, Lynette, Lakisha and special thanks to Dr James Fambro. Definitely a 5 star reference.
November 2025
Staff was friendly and helpful. Service was prompt and check-in/check-out process went smoothly.
November 2025
I went to the ER with a heavy heart, feeling scared and unsure. Meeting Dr. Choi changed everything—his warm attitude, gentle explanations, and heartfelt care immediately put me at ease. I was truly touched by the sincerity in every word he said. I’m incredibly grateful for the comfort and reassurance he gave me.
