TotalCare Emergency Room in Frisco offers comprehensive emergency care for both adults and children, with shorter wait times compared to traditional ERs. The facility is open 24/7, 365 days a year, ensuring that patients can receive the critical healthcare they need at any time. The reviews of TotalCare ER highlight the exceptional care and service provided by the staff. Patients have praised the warm and caring attitudes of the doctors, such as Dr. Choi and Dr. Bell, who have been described as kind, thorough, and attentive. These physicians take the time to listen to patients, provide clear explanations, and offer reassurance, making them feel comfortable and well-informed. The efficiency and speed of the emergency services have also been commended, with patients receiving prompt attention and undergoing necessary tests and examinations in a timely manner. The facility is noted to be clean and well-organized, contributing to a positive overall experience. Patients have particularly appreciated the doctors' efforts to address their concerns, thoroughly explain their conditions, and provide the necessary information and prescriptions to facilitate follow-up care with their primary physicians and specialists. The staff's professionalism and genuine care for the well-being of their patients have been consistently praised across the reviews.
Incredibly friendly staff who were very attentive to my issues. Dr. Max Frankum is kind and very detailed in explaining the issue and next steps. Left feeling much better. Hope to never have to go the ER again, but if I do, I will return here.
July 2026
Very friendly and helpful staff. The facility was clean and well kept. Dr. Frankum and Lynette were kind and made me comfortable throughout the whole process.
July 2026
Everyone was friendly and quick to get us comfortable and treated. Dr. Frankum is very knowledgeable and helped diagnose the issue fast while still going through the proper procedures. Highly recommend.
