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January 2026 by Tamesha Scott
Had a great experience and service at this business. Thank you so much for getting my work computer repaired and back to me. You have earned a customer for life.
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January 2026 by Paola Cruz
Sam was very helpful and knowledgeable!
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January 2026 by Arumugam Srinivasan
Great Service & Technicians. Alex was awesome.
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January 2026 by Andrew Sevin
Big kudos to Alex. My broken Note 10+ didn't have the necessary parts to repair it locally. He was super helpful answering all my (many) questions about the right approach to filing the claim, receiving a replacement phone, and ensuring a local uBreakiFix store at my travel destination could help me with the transfer. He connected me with Asurion and made sure I stepped through the process in the most advantageous way(s). A busted phone is not the end of the world, but Alex's bedside manner made it so much easier to navigate.
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January 2026 by Wendy Thompson
Alex was extremely professional and kind. Explained things very well!
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January 2026 by Reid Ashworth
Pete is a total stud, had my phone fixed and a screen protector on in under 20 minutes. Fantastic service and answered all my questions. Super smart guy.
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January 2026 by Nick K
Always a positive experience!
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December 2025 by Derrick McCart
This store should be named WeBreakitUFixit, 1star only because zero stars is not an option…
I brought in an iPhone 13 mini for $140 battery replacement (12/20). Not only did they break the OEM screen and protector, they severely scratched up the phone around the screen in the process, when brought in damage free. Alex said because they didn’t have an OEM screen replacement on hand, they had to replace with an after market screen and with no new screen protector. The “new” battery now only gives about a 4-hour charge for the phone as well.
After already being frustrated with the experience, a week later (12/30), the after market screen broke even in a new case I had to buy (had phone previously for 4 years with no issue). The store (Hunter) refused to help whatsoever without charging extra for anything else, saying a new OEM screen would be $300, even though the store damaged phone and did not even give me back like for like for what they broke/replaced. Also told me there was no record of me even doing work because there was no work order in their system, even though I had the receipt. So did the original guy try doing something under table around a work order because I paid without going through insurance (or because they knew they screwed up)?
Because I did not want to put any more money into this store who already totally screwed up the phone and had horrible customer service, I visited another location who offered to fix the screen at cost after hearing the story and agreeing that this store and their response to situation sounded very sus. His words, “If they can’t replace iPhone battery without breaking the screen, they shouldn’t be working on phones.”
AVOID THIS STORE unless you want something worse than you brought in…
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December 2025 by T T
Alle and Hunter are absolutely killing it. They handle their business with professionalism, stay calm and collected even with a few out-of-line customers, and deliver top-tier customer service without missing a beat. In the short time I observed them, their leadership, optimism, and consistency were off the chart. Straight pros who set the standard.
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December 2025 by Joyelle Spears
My father's cell phone was having issues connecting to the cord to charge so I brought it to ubreakifix Frisco and explained the challenge to Jack. He was very polite and explained it might be just some debris that was in the way of a full connection. He took it and cleaned it. Within under 3 minutes, he returned it to me. Jack tested the connection in front of me, which was working just fine. He was so kind and did not even charge me for this simple but necessary fix. Thank you Jack!
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December 2025 by Frankie Torres
I can not say enough how amazing and helpful Alex was in finding a solution to my phone problem. We went to three AT&T stores before receiving constructive information on finding a solution. Thank you, Alex for an amazing attitude and have a can do attitude.
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December 2025 by Avon M (GSparkks)
Fast and efficient when Alex replaced the back of my phone! 10/10 service
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December 2025 by Tamara Mason-Webb (Documents by Miss Tea)
Went in and it took Alex only 5 minutes to fix the problem I been dealing with for a long while. We’re forever grateful for his knowledge and willingness to get the job done. Thank you Alex🎁‼️💪🏾
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December 2025 by Exquisite Bistro
Hunter was great. I brought my sons phone in with a broken screen and back. He replaced both within 30 minutes and had me on my way. I most definitely will use them again if ever needed and highly recommend them. Just ask for Hunter!!!
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December 2025 by Jennifer Horan
Amazing service!! Highly recommend this location!
