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August 2025 by Nanette J
The manager here is always friendly and super helpful!
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July 2025 by Ernesto Chinchilla
I want to thank team Rosie for the excellent
Coustomer service they provided to me.
Specially shout out to Jorge; he was very helpful in getting the heavy boxes out my car;
he was very cordial and very polite and eager to help me to send the boxes back to Amazon.
Once again, thank you very much Jorge.
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June 2025 by irfan tayyab
I went to return my packages and the young lady said “all three packages need to be packed and two of them are not packed so I cannot take it” but she never checked the other two labels cuz my parcels had separate labels and I went back said “these labels say they do not need to be packed and then the team effort started to push me by constantly pounding me with “YOU NEVER SAID THREE LABELS” I showed her three labels in my first trip but that is ok I am cool with but the guy I believe Jorge said “you are aggressive” I was with my two young kids not sure for label and return parcels one should be called like that. Sadly customer service is beyond 1 star at this star.
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June 2025 by Curtis Johnson
friendly staff, kiosk is user friendly and saves time instead of waiting in line
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May 2025 by Nelson Deleon
I am quite disappointed with the pricing structure I encountered. I was charged over $3 for a single page printout and an additional $4 for adding a box. This level of pricing seems excessive and does not meet my expectations. I believe it is important for businesses to provide transparent and reasonable pricing to ensure customer satisfaction.
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April 2025 by Melissa Rodriguez
Today I had trouble printing some labels and the gentlemen at the store were very kind and went above and beyond to help me! Thanks!!!
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March 2025 by Dee Dee A.
I recently visited this UPS Store to drop off some packages and ship an item. I requested that one of my boxes be H-taped, but the clerk rudely informed me that they only apply a single strip of tape, claiming their tape is strong enough. When I asked for additional tape, she stated that I would be charged extra. This is the first time I have encountered such a policy.
As a small business owner who frequently ships from this location, I was surprised by this interaction. Additionally, I had an empty box and asked if they could dispose of it, but the clerk refused, saying that I had to take it with me.
The employee in question, #342873, Rosie, displayed poor customer service, which left a negative impression. With three UPS Stores in my vicinity, I have other options, and this experience makes me reconsider continuing to use this location.
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February 2025 by Jennifer Warren
Love love this store! Rosie gives top notch customer service every single time. I mail often for work and I also get my custom flyers made at this UPS store. Everything always turns out perfectly!
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February 2025 by Lenny Allmon
Thank you Rosie for the help! The announcements are beautiful!!
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February 2025 by Anita Vignesh
This store has the amazing customer service and very polite associates. La took care of me today and he was very good. Keep up the good job guys.
I usually visit for getting documents notarized and shipping items. Also Amazon returns works best too here!
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February 2025 by Newton Rambaran
Jeorge was very dry and to the point of rude
He was barking orders at the other employees
Did not want to return my ID
Passive Aggressive person
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February 2025 by Stephen Williams
Becca was an absolute lifesaver in helping me get notarized! She was kind, professional, and made the process seamless. I truly appreciate her patience and expertise. Highly recommend!
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February 2025 by Jason Colie
Abigail is always great, everytime I come in she always extremely fast and efficient!!
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February 2025 by Steve Milam
Rosie was SUPER NICE and SUPER HELPFUL!!! First time in this location and great experience!
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February 2025 by Devyn Jones
Ale provided great customer service - kind, helpful, and fast as I needed to get some letters mailed out
