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February 2024 by Eduardo Aguilar
Slow. Very very slow.
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December 2023 by Belal Krad
Closed at 4pm apparently where it says online that it closes at 5. Why do companies and institutions not take the initiative to update their hours if they know people will be impacted?
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December 2023 by Sallyjane Bolle
Friendly, helpful people out front, even on the busiest days!
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October 2023 by Saurabh Pal
It’s 8:45 am on Wednesday and counter is still not open.
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September 2023 by Shelly Haarala
I wanted to give a shout-out to TuJuan (Tee) at this post office for going above and beyond. I dropped off multiple packages for my business and forgot to seal one and put the shipping label on it. Several hours later, she noticed my package was set aside, and then made a point to find my business on Etsy and message me! I’m so appreciative of her for going way beyond what was “required” and her fantastic customer service!!
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September 2023 by Benjamin Kester
Tee is awesome! Very knowledgeable and efficient. She and her teammate run this branch by themselves very well
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July 2023 by SP
The Post Office is usually bad anyways, but man, this is one slow post office. Line almost out the door.
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May 2023 by JACQUELINE ELLIOTT
I mailed important documents twice, 2 weeks apart, to a PO Box in McKinney and they were never received (this was a month ago). I had to take them in person. Thank goodness the receiver was forgiving. I only take important items to mail to the post office instead of throwing in my mailbox, but I have never had this happen with my mail box. Now I feel like I need to drive further way to mail a letter :(
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March 2023 by Ginnie Fess
Was yelled at by the lady at the counter when I didn’t tape up my package. I understand it being the rules (I didn’t know that as I don’t frequent USPS and she was re-taping up other packages so I thought it was fine) but no need to lose your temper and make a customer feel small just because you’re annoyed. She ended up taping it up but definitely wanted me to know she was annoyed and inconvenienced. Willing to pay a little more at UPS now. I won’t be back!
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February 2023 by Robin Banks
Best customer service! Tasha is so nice! They all are great & dependable.
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February 2023 by Jerry Thomas
Busy place on Jan 17, 2023. Line moved pretty fast. Friendly, courteous clerks! A+
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December 2022 by William Sprinkle
The clerk refused to let me scan the barcode on the package after it was attached at the counter. I’ve never had an issue with this. I use a scanner for my small businesses but apparently Frisco usps is anti small business now. Please don’t use this one because the man who works at the counter is scary and verbally abusive about this. The nice women never give me this issue. I’m so frustrated after my exchange today at 1:30pm 11/8/2022. I was called demoralizing names as well. What’s wrong with men like this?
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September 2022 by My Reviews
They're never nice there but what USPS is? I wouldn't have the attitude if I received their hours and benefits.
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July 2022 by Hari Gunda
USPS should stop making drama about little bit of Tape which is needed to tape the paper label. Not everyone one using usps services every day to the nuisances. Like free tape for priority mail not for first class mail..etcIf USPS want more revenue/profit, they should complete in the marketplace players and get the market share.
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July 2022 by Martha DeGlandon
Natasha is the BEST postal worker I have ever encountered! She is outgoing, professional, caring, and all around the BEST at the PO on Teel & Main in Frisco! Worth your drive there instead of main PO on Stonebrook!!I just love Natasha and miss her since I had to move South in Cibolo, TX.
