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April 2024 by Christina Wang
Staff is very knowledgeable and has been great help to transfer our number from other service provider.
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April 2024 by Data Guru
I had placed an online order for the home wifi and the equipment to be collected from the store. When I visited the store, instead of giving an item from the online order , they placed a new order for their benefit and gave the equipment. I was not even able to connect to my online account as my previous online order was up and it wasn't cancelled by the store. A week later I had received an email from Verizon wireless saying that my online order was cancelled as I didn't pick it up from the store. When I called the customer care they clearly mentioned that few store folks do this to get their selling benefit. It was not at all a good experience
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April 2024 by Sriram Ramakrishan
Rayan from this shop is super helpful! Highly recommend to customers! Phenomenal customer service! Thanks Rayan!! You are awesome!
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April 2024 by Mitch Martin
Outstanding service!
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April 2024 by Neal Tucker
Straight forward with very little of the song and dance I hate at other corporate stores.Rayan was a gentleman and a scholar!
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March 2024 by joseph mathias
Went to the Frisco, TX Verizon on Preston Rd by Walmart to fix an issue with my iPhone. Met a great store salesperson named Rayan who was personable, professional and knowledgeable. He will be my Verizon go to from here on out. I found him very informative and direct in a good way when Verizon is famously vague and indirect. He was clear with all the charges and all the accessories I needed. He even helped my daughter in CA from the store in Frisco, TX after the salesperson in CA messed up her transaction like a wrecking ball. Rayan straightened it all out and got us up and running. Thank you Rayan.
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March 2024 by Zachary Snider
Great help from Rayan yesterday, very chill and patient with us!
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March 2024 by Mason Bailey
Ryan helped my wife and in laws for multiple days. If we lived in the area, we’d probably prefer this shop.
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March 2024 by Lynnell Tysl
Ryan at 8049 took great care of us in Frisco
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February 2024 by Alantra DeWan
Abdullah was AMAZING! Really down to earth and very technical. He broke everything down for my bill and phone to the very last detail. 100%
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February 2024 by Manuel Molina
Abdullah is great helping out switching from AT&T to Verizon highly recommend.
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February 2024 by omar
Amazing customer service rayan definitely helped me out alot and was patient with me
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February 2024 by Jamal Sameer Abu hasna
It was an easy and quick process here and Rayan handwringing the customer service was amazing definitely not regretting leaving T-Mobile with these prices
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February 2024 by Kyle Ruiz
Rayan was very helpful. Answered all of my questions and made me feel welcomed.
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February 2024 by Jonathan Torres
Friendly Staff and Prompt service