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January 2024 by Marco Mendoza
Great customer service
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January 2024 by Margaret Praveen
Excellent store and staff. Good collections of frames. Accepts good insurances. Customer centric staff knowledgeable in what they do. McKenna was very responsive and a great example of their staff.
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January 2024 by Pavan Kumar
Collection is very limited. I felt Target is lot better in terms of collection and PRICES.
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January 2024 by Ben Berriche
Friendly and very helpful
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November 2023 by Eileen Kelly
The representative - his name was Clay at the Stonebriar Mall location in Frisco Texas was very professional, knew what he was doing, provided me additional assistance throughout my visit and was extremely informative.
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November 2023 by William News
Clay was very helpful. Clay walked me through everything I qualified for and answered all my questions. I was thinking of switching to a different glasses company is Clay is the reason I’m staying.
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November 2023 by cdall22
Clay did an outstanding going the extra mile to order my new pair of eyeglasses, he was genuinely engaged in getting my need well covered 10/10
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November 2023 by Michelle M
Clay was Superb at Stonebriar mall …made the experience worth wearing glasses
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November 2023 by Susie Tripp
The gentleman that helped me was so professional, courteous, and helpful!
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October 2023 by Lilliana Aranda
Easy!!!! Fast!!! I’m super busy work and just moved here. I just chose this place because it was in the mall but they didn’t disappoint. Brandon in front was kind helpful everything went smoothly I will bringing my family here for their vision needs as well!
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September 2023 by Nicholas K
Terrible place, was supposed to get my glasses within 14 days and it took 6 weeks to receive them. Every time I tried to call the store no one would answer the phone. I called customer service and they couldn’t get a hold of them either, they left two tickets for the store to call me back and they never did. Had to go to the store multiple times to get updates on my glasses. The eye doctor connected to this location is also terrible, lesson learned, stay away from both.
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July 2023 by Debbie Moore
On vacation and my husband's glasses got broken. Walked in to see if they could help and they told me to give them a few minutes. I shopped and came back to fixed glasses for no charge!! Very thankful for their help!! ❤️
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July 2023 by S Grant
The employees were very welcoming and knowledgeable. They made what is usually a stressful time for me into a pleasurable time. They didn't rush me, but it didn't take as long as I thought it would. I was in and out with a pair of glasses and a pair of sunglasses ordered in no time at all. I would definitely recommend the Stonebriar Mall location to my friends and family.
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February 2023 by Ash Lee
Clay was awesome! Although I didn’t end up purchasing any glasses at this location, I wanted to give a shout-out to Clay for being so kind and helpful during my visit.
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January 2023 by sam javelein
My kiddo broke her frame and I went to get it repaired or replaced. The customer service at vision works was awesome, they patiently went through various frames and found a frame that works! I have another frame to replace and will definitely go there. The prices were also very affordable. Definitely recommend the place. Thanks!
