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March 2024 by Trymaine Thomas
Great food and friendly service.
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March 2024 by The Pentón Family
Was a tad bit pricy, especially since there was no ice!
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March 2024 by Azhan Saleem
Very great delicious burger ?
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March 2024 by CaniseMoonchild Blessed
Great food hot and fresh, great atmosphere.
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March 2024 by S Owens
Burgers are soooo good.
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March 2024 by Debra Taylor
Very disappointed with the salad we got for almost $8. The picture on their website looks like a decent salad but what we got was a little bit of wilted lettuce and a few croutons. The size of it was in a container that was like a small fry. You would think for the price it would be a little more substantial. You can get a better and bigger salad at Salad and Go for less money. And the person that waited on me literally handed me the order and turned and walked away. Very disappointed and won't be back.
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March 2024 by Ray Nannis
The burgers are good and the staff is efficient
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March 2024 by Saqib Saleem
Very good
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February 2024 by Jill Trujillo
Ive eaten at Wayback Burgers several times and it use to be one of my favorite places. Fresh, delicious burgers. They were fast but didn't taste like fast food. I was craving a great burger, so I sent my husband to pick up our favorite Wayback burgers. He brought them home. These were the most disgusting burgers I've had in a long time. The meat, although cooked very good, was very chewy. The produce was wilted and not fresh at all. The fries and onion rings both tasted like they were left over from lunch even though my husband saw them come out of the fryer. Neither one of us ate the food. When I mention to him how bad I thought it was, (and he agreed) he told me there was a sign on the building that said "Now under New Management". As far as I can tell, the new management has a lot to learn. They are NOT meeting the standards of the great burgers Wayback is known for. Unfortunately, I've gotta find a new burger joint.
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February 2024 by Jill Igert
Steakhouse burger was best hamburger I have had in ages. Burgers were cooked perfectly and very juicy. Fries were hand-cut and still hot when delivered. Can't wait to get my next order from this restaurant.
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February 2024 by Mariam Fatma Sayed
The Chicken BLT burger was amazing.
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February 2024 by Briana Jackson
Clean and beautiful new renovation . Can we say DELICIOUS?!
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January 2024 by Michael McCorkle
Food was pretty good, very similar to, though not quite as good imo, Mooyah. Prices on the burgers were pretty good compared to equivalent burger joints. Didn't like that they try to bribe customers into giving them high Google ratings with a $1 per star discount on verified reviews, so I didn't review them while I was there, and that cost them a star on my review.
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January 2024 by John Thacker
Title: Disappointing Customer Service Experience at WayBack Burgers in Frisco, TXReview:I recently had a rather disheartening experience at WayBack Burgers located in Frisco, TX, which compelled me to share my thoughts. While it is with a heavy heart that I write this review, I believe it is important to shed light on the negative aspects of my visit.Upon placing my order for a classic burger with an additional bacon topping, I was handed my receipt and patiently waited for my food to be prepared. However, during this time, I received an important phone call. Much to my surprise, the woman who had taken my order abruptly interrupted my conversation and informed me that she had forgotten to include the cost of the bacon, amounting to a mere $1.09.In the hopes of a simple resolution, I kindly requested that she add the charge since it was her oversight. Regrettably, her response left much to be desired. She explained that she was unable to accommodate my request, leaving me perplexed and dissatisfied with the lack of flexibility and understanding.Feeling frustrated, I momentarily placed my call on hold and decided to ask for the order to be canceled due to this seemingly trivial $1.09 add-on. To my dismay, my entire order, totaling $12, was refunded promptly. While I appreciated the quick resolution, I couldn't help but feel that this incident showcased the worst customer service I have encountered in recent memory.To my disappointment, it became apparent that Kevin, the cook, was the one who directed the young woman to handle the situation in such an unsatisfactory manner. It is disheartening to witness an employee displaying such rudeness and a lack of customer-oriented approach, tarnishing the reputation of the establishment.It is truly unfortunate that a single employee's behavior can have such a profound impact on the overall experience. The lack of professionalism, coupled with the unwillingness to rectify a small oversight, leaves me with a heavy heart and the resolve never to return to WayBack Burgers.As a customer, I believe that excellent customer service is the backbone of any successful business. It is my hope that this review serves as constructive feedback for the management at WayBack Burgers, emphasizing the importance of fostering a customer-centric environment and ensuring that incidents like these are not repeated in the future.In conclusion, I express my disappointment in the poor customer service I received at WayBack Burgers in Frisco, TX. It is truly a shame that this negative experience overshadowed what could have been an enjoyable dining experience.
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January 2024 by DaQuita Hardeman
Wayback Burgers is the perfect spot for a quick meal. They aren’t going over serve or underserved you. There’s a variety of entrees to fit every appetite.My only complaint is that it’s a bit pricey.
