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December 2023 by Megan Motis
The massage and therapist were great! Unfortunately, how I found them was through a gift card I received call Spa Finder. I even booked my massage through the website. They wouldn’t redeem the gift card even though that’s how I found their business through Spa Finder. They said some the clinics take them and others do not. Very disappointing. They didn’t seem to be super helpful. Definitely do not recommend if you have this gift card.
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December 2023 by Faye H.
I called to schedule a massage for a gift I received and was told the appointment cannot be made without a credit card on file. I asked what for and was told there is a $30 charge for a no show. I was not comfortable with that. Was subsequently told thatI can come as a walk-in but there is no guarantee that a spot will be available. That's like forcing my hand to provide my credit card information. I will go as a walk in.
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October 2023 by Tathiana M.
Beware of their membership "policy." They charge you a monthly fee which entitles you to a massage or facial per month. Mind you the unused months do roll over, so you may end up with an accumulated amount of massages which is nice right? WRONG! the moment you decide to cancel your membership, they tell you that you have 30 days to use all of your unused massages or facials before they EXPIRE! I'm sorry, but if I paid for those months why do they EXPIRE?! I don't recommend this place. Go to Massage Envy instead. You're better off.
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September 2023 by Cynthia Cross
Excellent service! I have a facial every month with Lisette. I’ve never met anyone like her who is passionate and knowledgeable about skin care and the new technology available. The front desk staff are always helpful and professional. Thank you Hand and Stone for helping me distress. ❤️❤️
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September 2023 by Cynthia Gutierrez
Excellent service! I have a facial every month with Lisette. I’ve never met anyone like her who is passionate and knowledgeable about skin care and the new technology available. The front desk staff are always helpful and professional. Thank you Hand and Stone for helping me distress. ❤️❤️
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September 2023 by Jomaira Santiago
What an Amazing experience! We went today for a couples massage (first time) and wow, what an experience. From the moment we walked in the front desk staff were engaging and attentive. The venue is very soothing and relaxing with ample waiting space. Kimberly and Ashleigh were ABSOLUTELY INCREDIBLE!!!! They were both amazing and attentive to addressing the focus areas we highlighted, while also providing an overall inclusive massage experience for our first visit. The experience made it very easy to sign up for a membership! Thank you all for delivering an Excellent Experience!
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September 2023 by Asha Adira formerly Melissa Edwardsen
You've gotta do better. I called to schedule a couple's massage and was placed on hold for 2 mins (might have been more if I waited any longer). Instant distaste.
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August 2023 by Mary P.
Enjoyed my facial and signed up for membership. It's hard to get the last min deals so at least the membership will get me that price every month. Rooms are clean and waiting area is nice. They offer you water and a hot towel if you wish. The water is just water though. They should do cucumber water as an option. Or a nice green tea.
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May 2023 by Alexlovesyou96
This place is wonderful! Such a great place to come!
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May 2023 by Tamara Debartolo-Fator
Great experience. The place is beautiful. Had a couples massage. Javi and Gabby were amazing. Wish my massage oil smelt better but it won’t keep me from returning.
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May 2023 by Niyi Adisa
Javier was great when it came to my massage and Megan was great with the facial. I felt nice and relaxed and can’t wait to return.
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February 2023 by Shu Liu
Everyone here is very professional. Nice and cleaning environment. One of the best spas I have ever been. My massage therapist Jess is a phenomenal massage therapist. She could find my muscle tension spots and painful areas. I felt much better after the session.
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February 2023 by Amanda Dixon
Great customer service. Spa is clean and relaxing. Highly recommend Ally for facials.
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January 2023 by Reese Ryan
First time to get a facial and massage for my fiancé and I and all we have to say are great things! The staff makes you feel very welcomed and comfortable! Javier and Ally were absolutely amazing! The services they provided were of high quality. We even ended up signing up for a monthly deal! We cannot wait to go back! - Nick and Reese
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December 2022 by Briana T.
Had a great experience here. Everything was on time. My masseuse and esthetician were both wonderful. I've been to a lot of places and that was one of the best ones that I've gotten. Loved the custom touches that they added throughout my visit.
