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January 2024 by Takeshi Arikuma
I won't lie, if there was an option lower than one star I would pick it. I took my mustang since they sent out a free car wash coupon in the mail, and after the car wash it was full of scratches. Not only did the car wash leave it full of scratches but the customer service is terrible. The manager of the store is a complete jerk. The day following the car wash I went to talk to the manager about it and she was just a complete jerk basically telling me I was wrong while yelling at me. She also refused to provide me corporates number or anyone else I could speak with because she was clearly no help. DO NOT take your car here to get it washed unless you want your paint all scratched up. I now am taking my car to get a paint correction because of this car wash.
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January 2024 by Joshua Hitchcock
Ruby was so polite and helpful! My car looks amazing! These guys are amazing!!
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December 2023 by Takeshi A.
I won't lie, if there was an option lower than one star I would pick it. I took my mustang since they sent out a free car wash coupon in the mail, and after the car wash it was full of scratches. Not only did the car wash leave it full of scratches but the customer service is terrible. The manager of the store is a complete jerk. The day following the car wash I went to talk to the manager about it and she was just a complete jerk basically telling me I was wrong while yelling at me. She also refused to provide me corporates number or anyone else I could speak with because she was clearly no help. DO NOT take your car here to get it washed unless you want your paint all scratched up. I now am taking my car to get a paint correction because of this car wash.
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November 2023 by Kent Bortz
This car wash is poorly maintained and I will not use it again. The equipment is poorly maintained or non-functional. The brushes used in the car wash are black with grime and need replaced. The spray nozzles only trickle out water and your car gets “washed” with essential dry brushes that are filthy and filled with dirt.The owner of this car wash seems to not be investing in maintenance and the quality of wash received suffers because of it. Do yourself a favor and go to the other car washed in the area!
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November 2023 by Justin Cain
Somethings broken half the time I go. I misplaced my barcode (for monthly membership) and went to get another... no manager there today, unable to speak enough English to communicate with me, and no car wash yet again. How do you leave a business up without management for a day or atleast fluent english speaking emoloyees?? Also wouldn't call 'thr manger' to see if there was anything that could be done.
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October 2023 by Riffs Hobby (RiffsHobby)
They have an unlimited family plan for $20 per vehicle a month which is a good price.
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October 2023 by Mei S.
New cars or special paints should not use this car wash!!!Talk about ROUGH TREATMENT!The drive through is only a rinse.At the entrance, a guy uses a brush to soap the car.The same brush they use for tires.This actually left scratches on my clear coat!You only enter the drive thru for the rinse cycle.
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September 2023 by amber dosani
I pass by this car wash all the time on the way to work, but my first time stopping by was such a good experience that I’ve been coming back every month since. My go to car wash. I get an express car wash 1 times a week and a full detail once a month and my car still looks brand new. Great service and very cleanly and fast
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September 2023 by Lori Broadus
I had them shampoo the seats and when that stuff dried I have a white residue left on the seats and it’s more pronounced where they attempted to scrub the stains.Very disappointed I. Their cleaning service for the interior is inferior. Can’t reach them to let em know how bad the work was.Services: Auto detailing
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September 2023 by Evan H.
The vehicle itself is cleaner than before, so that's a plus. But you couldn't pay me to believe there was a single wheel brush that touched these wheels. Was I expecting completely clean tires like a hand scrub? No. Was I expecting spotless wheels on each nook and cranny? Not at all. But these look pretty the same as when I arrived at the car wash. If it hadn't advertised "wheel and tire cleaner" on the wash options, I'd maybe not have assumed they would look at least mildly better after going through the wash.
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September 2023 by Jen Bruno
If I could give them zero stars I would. I’ve been going to this car wash for years. My husband brings both his police car and personal car here as well. Today after they hand washed my car the guy jumped in to pull it into a bay. As soon as he took off he hit the curb. As he’s pulling into the bay I noticed he’s coming in at the wrong angle and before I could say anything he hits the column that divides the bays. I tell him to get out of the truck I will back it up and pull it in. Upon inspection he’s torn up the entire side wall of my tire and scratched my rim. At this point he looks me dead in the eyes and said he didn’t do it. It was already like that. Now I’m furious!! I watched him! I go get the manager and he continues to tell her it was like that before. He didn’t do it. Thank god there was another customer there and says yeah I seen him. They weren’t even going to refund me. If you care at all about your vehicle and the hard earned money you put into it. DO NOT TAKE YOUR VEHICLE HERE!
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September 2023 by Megan D.
I give this company no stars. They said their machines were down then said well we'll do a quick wash then you can come back for the detail. Well. Their quick wash with whatever machines they could get to half way do the job ended up sucking the plastic coating off of my Mercedes' buttons on my door-only one door but they told me oh it's just your car this happens with Mercedes'....THEN WHY NOT TELL ME YOU CAN'T FULFILL THE SERVICE!? I'm EXTREMELY upset was told to call manager but their phone lines don't even work. Plan to send a certified demand letter because it's not right to damage someone's property like that if you KNOW your equipment will do so. Not to mention, one of the carpet inserts that goes inside my door pocket was sucked up that's how hard their suction is and they didn't even notice! I told them and they had to dig it out or the TRASH! The plastic from my door melted into one blob ans fell on my running board and they still didn't even notice. And the promise of a full detail next time??? After I let them do their barely 10 minute hand wash and went to check out they said that was my detail so they completely went against their word and all of the services listed in the detail were not performed. WORST experience customer service wise I think I've ever had, horrible car wash, broken down equipment, they do not stand by their word, just bad business all together.
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July 2023 by Ryan M.
I'm not sure how this place remains in business. They were happy to take my money but they didn't think to mention that my 3" lifted truck (which will fit in any parking structure) wouldn't fit in their carwash. What kind of business plan is that? Minimum clearance wasn't posted so I asked the kid doing the prep wash what the minimum clearance was and he didn't know. I had to back out and didn't even wait for a refund fearing the mental giants here would waste more of my time than it was worth.
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July 2023 by PL
I used this car wash for the first time today. Got the express wash. The washing system looks a bit old. After the wash, we took the car to the vacuum area and found the first vac machine didn't work. Moved the car to the second vac machine and found the hose was shredded and was not sucking through the end piece. I had to keep the hose aligned enough to get suction to clean the car floor. I wonder how the owner/manager can let the place be so run down. Won't be going there again.Services: Full body wash
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July 2023 by Blane Meinert
Ran my car through twice after complaining and it still did not clean the front of my car or the dust on my wheels. I had the $18 wash an expected better.