Aaron's Rent To Own in Gainesville, Texas, is praised for its friendly and professional staff, who go above and beyond to provide excellent customer service. Customers appreciate the clean and well-decorated store, as well as the efficient delivery service. The delivery team is noted for being courteous and careful while setting up appliances. Many reviews highlight the staff's genuine care for customers, making them feel valued rather than just a transaction. The store offers a range of affordable products that fit various budgets, and the knowledgeable employees assist customers in selecting the right items. Long-term customers express satisfaction with the service they have received over the years, although some have faced issues with payment processing that led to overdraft fees. However, the management has generally been responsive and accommodating. Overall, Aaron's Rent To Own is highly recommended for anyone looking for a positive shopping experience, reliable service, and a supportive team. Many customers plan to return and share their experiences with friends and family.
Excellent experience and customer service. ? Thank you Rosie ?
September 2023
Friendly staff and helped me understand my purchase. Definitely going back.
July 2023
Very friendly and professional. Didn't take long to hook up my washer and dryer. They were extra careful not to damage the walls or other furniture. Very pleased and would definitely recommend them to close friends and family.
