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January 2024 by Cowboys 70
Awesome service!
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December 2023 by Gelacio Torres
Me and my wife have been customer from this store for years but now this men David don’t have manners with people he is just a rude person for not say other words but when customers are through a rough times he don’t give a tolerance on payments we always pay things before the time we supposed to get payments done but you can’t missed a payment because he be knocking on you door very roughly and that’s just no aceptable next time I wouldn’t be nice to him like this time if you have that job you need to have tolerance if not you would have very bad problems just don’t recommend this store the lady’s Cindy and roses are very nice but this man if he talk to my wife like he did today he would remember for couple of day at least
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November 2023 by Andrew Neal
Done payin on a fridge! they can have it back too! If you get this one it’s three years old and we’ve used the hell out of it.
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September 2023 by Tina Crosby
I've never given 5 stars to any company before but these 2 ladies and their delivery service deserves this and more. These 2 ladies located at the Gainesville Texas location we're absolutely wonderful. Not only did they help us with finding the right dryer that would suit our family needs, they truly went out of their way.They genuinely cared and didn't make us feel like we was just another customer $$.Their store was beautifully decorated and clean, and the delivery service that was set up was perfect.The 2 gentlemen that delivered our dryer was very professional very Courteous made sure everything was set up hooked up and tested before leaving.Outstanding!!!!!! I highly recommend Aaron's and Highly Highly recommend the team at that location. We will definitely be telling our friends and family and will be returning.
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September 2023 by Kidd Os
Friendly staff and helped me understand my purchase. Definitely going back.
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August 2023 by Kayley Aguilar
Every payment I did for my bedding set I paid it every day I was supposed to the last payment. I did they double it because I didn’t give it the day I was supposed to, but I told one of the employees that work there that if they wait until I get paid because I get paid every two weeks and he said OK but yet instead of telling no puedo it all this day because there gonna double it if you don’t I had to pay double now I had to pay $408 more when I just gave 1000 and I just gave $808
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July 2023 by Denetra Hare
Very friendly and professional. Didn't take long to hook up my washer and dryer. They were extra careful not to damage the walls or other furniture. Very pleased and would definitely recommend them to close friends and family.
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February 2023 by Rose Cash
I loved this Aaron in Gainesville. I have been with them for 7 years. Great place great people till last year. I had my payment to come out of bank on the 4th of every month. But then out of the blue they start taking it out on the 31st, or the 1st or 3rd and every time it would cost me and overdraft fee. I called I talked to them and every time they would apologize and that they fixed it . But the next month same thing. With all the overdrafts I have had to pay would have paid off what I owe or close to it. It is a great place just go in and make your payment.
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January 2023 by D Shot
I’ve been a customer here for a couple years. I bought an appliance and a piece broke. I’ve called and called and for the last 6 months they claim they were coming to fix it and as of today it’s still not fixed but yet they take my payment every month…terrible way to run a business.
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November 2022 by Augusta Jeter
The manager is awesome. And the delivery guys are so helpful.
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September 2022 by Joseph Robertson
Biggest scam there is. Should be illegal the way they handle there business false advertising discounts are not actually discounts. The staff there is the rudest people I have ever dealt wit. the manager even threatened my wife with violence. Never again
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September 2022 by Tammy Lively-Lingle
Not sure if the manager has been changed in 3 years but needed to update my review...... awesome manager nice staff and ain't had any problems.... so far so good.
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August 2022 by Lora H.
I have rented from them for several years, and I prayed about giving this review because I don't normally do them but I would hate to know by not telling this someone got injured. On 8/24/222 a man named David came to my house and was very aggressive asking for my debit card I told him I'm on automatic payments and they already have that and with the way he spoke to me from the beginning I didn't feel comfortable with him at my house. He said I was behind on payments and again I told him I'm set up on auto draft and then showed him my bank statement on my phone where it had been taken out . He again got agreeive and came closer to me so I turned around and went in my house and locked the door. I then waited for him to drive away and went up to the local store to tell them how I felt and that I would like to cancel my rental agreement the lady named Tracy behind the desk began to tell at me because I explained the man had made me very uncomfortable she stayed it was her dad and began defending him. I saw this was becoming very heated and other employees were coming out to see why she was yelling so I told her either come get the bedroom stuff or it would be on the curb whatever they wanted . At this time I turned to walk out of the store because I was not able to speak due to this person yelling and cussing. As I walked out she followed me yelling to never come back in her store again and I was a b***** I continued to walk out of the store because I knew this person was to angry to even have a conversation. As I walked out she followed me to my car still yelling and threatening me. I got in my car while she was still screaming before I could lock my door she pulled my car door open and told me to get out of my car so we could fight. At this point I grabbed my door and tried to shut it but she had a hold of it so when I did get it almost shut she pulled it back open. At this point the David man cam over to see what was going on and physically pulled this woman away from my car the entire time she was screaming to get out of my car so we can fight once he pulled her away from the car I shut my door and drove off. Two different men did come to my house later to get everything and we're very polite and apologized for the woman's behavior. I did report this to the police and corporate but have not heard anything from Aaron's at this time
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April 2022 by Tommy Hambley
I went in Needing a washer dryer set. Not only did I get the set I needed, but I also got the best customer service ever. The lady that helped us really went above and beyond the call of duty to help us pick out our new set. She was patient, friendly, and kind. Very knowledgeable of the products they sell there. The prices are super affordable, and fit just about any budget. I highly recommend y'all go see them at Aaron's, you will not regret it.
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March 2022 by jared price
I have been a customer with this location for approximately 6 years now and was a customer with other locations. I apologize other folks have had bad experiences with Aaron's. However I have had an awesome experience with these great folks and have been late a few times but they have always been understanding and assisted in any way they could. When they couldn't help I understood and just did my best to be accommodating and accountable for my part I play. Keep up the good work guys I will continue to shop with you all for as long as I can continue to spend money????
