AutoZone on E. Highway 82 in Gainesville, TX is a leading retailer of auto parts, maintenance items, and car accessories. The staff at this location are consistently described as incredibly knowledgeable, helpful, friendly, and fast. They listen to customers' issues and help figure out exactly what is needed, making people feel comfortable even if they are not knowledgeable about cars. The team is known for going above and beyond, providing exceptional customer service, such as testing batteries in the car, changing them out with loaner tools, and even staying after closing hours to assist seniors with a major trailer repair. The store itself is neat and clean. The checkout and return processes are smooth, efficient, and extremely easy. Customers find parts with reasonable prices and leave satisfied, highly recommending this AutoZone for reliable auto parts and outstanding service.
Chris is always hilarious and super helpful each time I head there! I love the store for the size, the customer service, and they always seem to have what I am looking for!
July 2024
This place is great Rudy went above and beyond to help us out. Very friendly great service
March 2024
Everybody was super helpful, friendly, fast, and the store was neat and clean. Had to return a part and it went extremely smooth.
