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October 2023 by Mike Kelley
Great service! Quick and efficient with nice staff.
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September 2023 by Amy Foster
Very friendly and quick with our RV inspection
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August 2023 by Melanie Sherman
Someone please explain how these people charged me $7 for a bulb needed to pass inspection (that I never confirmed that I wanted btw) and then charged $19 in labor to put that bulb in. I definitely won’t be making that mistake again. I highly recommend hogans for oil change though
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August 2023 by peyton crosswhite
They have helped me so so much. I appreciate their workers and the excellent service they provide!
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June 2023 by Dianna Sinquefield
Great service and reasonable pricesWe will use them again ?
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May 2023 by Johnny Johnson
Took my car there for annual state inspection. No waiting, and didn't even have to get out of my car! Great service!
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April 2023 by John Constantine
What's to love about having to get a state inspection. The lady doing the write of what needed to be done on my car was very friendly.
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March 2023 by Sarah P.
I took my car in for an inspection, and I was in an out of there in record time. The staff was very friendly and knowledgeable, and I 100% recommend this lube and inspection business to everyone. There is no better inspection site that I have ever had the pleasure of experiencing, thank you!!!
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March 2023 by Brian Highsmith
Unfortunately, this business did not honor it's price match guarantee.I presented a quote for a transfer case replacement from a competitor. Understand, I only needed the service of transfer case removal and replacement, (I purchased the part through an aftermarket company).After speaking with the attendant over the phone, I was told she would speak the mechanic and the service manager to schedule when I could bring the car in the requested service.I waited two days and called back only be informed it was decided the owner and the mechanic assigned to the project that because I purchased the part, they couldn't make enough of a profit to honor the price match guarantee and would not repair my car.No other alternative was offered, so I have no other choice but to give them an unsatisfactory review.I expected more from a nationally recognized company such as Castro, but I guess I was wrong to think they would honor their guarantee.I would like to add, I followed-up with Mr. Green concerning their policy and appreciate the time he took explaining the price-matching policy works for his business. Though there were times his thoughts on the matter were conceived as accusational, I understand, he has a business to run.He must also understand that I have a family to feed as well and my intention was not to take money from his overall profits, but to lessen the amount of money I have to spend for the repair needed for my car.The quote you received from me was the quote rendered from the other repair center. Any other explanation would be false, as explained in our conversation.I was willing to listen and work with Mr. Green on coming up with a quote that would have been suitable for both parties, but as he mentioned to me repeatedly; too much had happened between both parties and he feared it would not have a good outcome.I learned alot through what transpired and I understand I must continue to research what is needed, specify exactly what service(s) I want performed, and demand transparent cost of service(s).I'm sorry this didn't work out Ryan. I honestly believe your repair shop provides good service.
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February 2023 by Angelica Gorena
I seriously can't say enough good things about this place! I've taken cars to nearly every other place in town in the last decade, and for the best repair and maintenance experience, Castrol is definitely it! They are always honest, affordable, fast, and reliable whenever I need a repair.Big thanks especially to Ryan, Dalton, and Kara, who have provided countless words of wisdom and endless guidance when it comes to my old car. It's wonderful to find a business where the customer experience truly comes first!Services: Air & cabin filter replacement
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February 2023 by Vaughn Smith
Stopped in on my way south from Kansas to get inspection for my car. The staff was very nice and extremely pleasant to talk to and got me in immediately. Thank you again.
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February 2023 by Clinton Minter
Always professionally personal with every car that drives thru Castrol's car bays. Ryan has a great team that gives even better service EVERYDAY!!!Services: General repairs & maintenance
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February 2023 by Natasha Sutton
The staff is great and caring and kind and find you the best value for your car. Truthful and what needs to be done to your car.
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February 2023 by Brady Lemons
Now THIS place knows how to treat customers. The technicians I interacted with were friendly, personable, and professional. The technician who was directly helping me, Thomas, was great! He was kind, knowledgeable, and informative and I wanted to give him his due credit. I actually ended up at this establishment after another local shop treated me poorly. Needless to say, Castro Premium Lube Express is my new go-to! Thank you, guys! A true testament that customer service does actually still exist in some businesses!
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February 2023 by Brady L.
Now THIS place knows how to treat customers. The technicians I interacted with were friendly, personable, and professional. The technician who was directly helping me, Thomas, was great! He was kind, knowledgeable, and informative and I wanted to give him his due credit. I actually ended up at this establishment after another local shop treated me poorly. Needless to say, Castro Premium Lube Express is my new go-to! Thank you, guys! A true testament that customer service does actually still exist in some businesses!
