Cricket Wireless Authorized Retailer provides good customer service, with staff like Ian who work to resolve issues and help customers get new phones. Customers appreciate the support in activating phones and the affordable options available through insurance. However, some mention that the staff may not be able to answer all questions, and the experience can vary. Overall, it’s a decent place to get a phone, especially for those who value helpful service.
Extremely helpful and outstanding service for my first time to talk to them.
September 2023
Awesome customer service!! Ian is the man! He worked with me to try to resolve issues with my old phone and get me a brand new newer phone for $10 with my insurance and got it activated for me. I love Cricket and love my new phone! ?
September 2023
Awesome customer service!! Ian is the man! He worked with me to try to resolve issues with my old phone and get me a brand new newer phone for $10 with my insurance and got it activated for me. I love Cricket and love my new phone!
