-
February 2024 by Crystal Bennett
In the past when I bought a phone they were always good. I have been with Cricket for at least 10 years. Until they sold me a broken phone and would not do anything about it. I'm done with Cricket
-
September 2023 by Chris Davis
Awesome customer service!! Ian is the man! He worked with me to try to resolve issues with my old phone and get me a brand new newer phone for $10 with my insurance and got it activated for me. I love Cricket and love my new phone! ?
-
September 2023 by Deana Watkins
Stay away from this store. They lie about the phone memory capacity when the 1 you want is not in stock just to make a sale. They bundle your purchase without asking, insurance added without asking. When you clearly stated you just needed a phone because you lost your other. Then when you realize the phone isn't what they told you and you go back and want to return it your told there is no manager and only a manager can authorize a refund which is another lie.I spoke with Cricket.
-
January 2023 by Vern Swedin
Worst wireless company ever and shameful, they lock your accounts, lock your phones and do everything possible to make switching to another provider next to impossible… all backed by Indian support!
-
September 2022 by Saundra Young
They are ok place to have your phone through but don’t expect help or hope you don’t have questions because they can’t answer a thing .
-
July 2022 by Christie Claytor
Always fast and friendly and bilingual
-
April 2022 by Kim Stobaugh
Great customer service.
-
March 2022 by Cashmeoutside Howboutdat
Never get the advertised price
-
February 2022 by Kung fu Master of karate
Never get the advertised price
-
December 2021 by Tiffany Turner
Great service here! They made it so easy to switch to Cricket and I got a great deal (and a new phone) out of it.
-
December 2021 by Stephanie G.
I went to Cricket Wireless ( 1520 N Culberson In Gainesville, Tx 76240) to replace my charging cord and cube for my new iPhone. I told Eric (the store associate) what I needed. HE looked at my phone. HE went to the display wall and chose a cord and cube FOR me. I paid $54 in total. THE CORD DOESN'T FIT!!! THE CORD THAT THE PROFESSIONAL CHOSE FOR ME!!!! When I go back to the store in LESS THAN 30 minutes, WITH my receipt- TO THE SAME GUY WHO CHOSE AND SOLD ME THE ITEMS- and he says they don't do refunds or exchanges on accessories!!!! THIRTY MINUTES LATER!!!! I talked to the manager Taylor, who said I was rude to the associate (I SURE WAS), and she will not give me a refund or exchange!!! To say I am LIVID is an understatement!!!! Please tell ALL YOUR FRIENDS WHAT CRAP SERVICE THEY PROVIDE. Also, feel free to share!!!!
-
September 2021 by Kristina Price
The best service I got
-
June 2021 by Rodrigo Sainz
Such an amazing place to get a cell phone deal and the employees are so nice and very friendly
-
February 2021 by Patty Arrington
Tony is awesome. He made me feel like family!
-
September 2020 by Tommy Bays
I love this place!!!
