-
March 2024 by Ernest Bryant
Flex towing I want to thank you for arriving in a timely manner and also for taking care of my tractor.
-
March 2024 by Angie Duke
A rock fell off the tow truck and hit my new car. We told the owner he said “Not my problem” He was absolutely rude about it.
-
March 2024 by Kaitlyn Reynolds
Customer service is excellent! I went in and all my needs were met same day. Will definitely refer to a friend.
-
December 2023 by Aretha Lafayette
On November 15, Flex Services picked up my Ram dually from Thackerville, OK, & delivered it to Plano. The rear wheel studs broke off, so there were no back wheels on the passenger side. The drivers (my son clarified it was not Logan) did a great job of getting the truck onto & off the tow truck without causing any more damage. However, the price I was quoted for the work, which was $100/hr, was not honored. A job that should have taken less than two hours was stretched to four hours. The driver said he needed to go back to the 'yard' for something, & he didn't arrive at my home until 4 hrs later. My son was at the pickup & made it home in less than two hours, so the driver should have, as well. I also noticed he didn't write in the price he charged me, which was $400, so I had to request he do so. I have no complaints about the quality of work, but I don't appreciate the way business was done & that the price I was quoted was not honored.REPLY: I was fine with a quote of $100/hr, as I stated above, but I was NOT fine with your driver returning to the yard for whatever reason he did, which delayed his arrival to my home. There was no adjustment made for that time. My son even asked for clarification & if the driver would stop the time while he went back to the office. I reached out to him by phone twice before he left coming to my home, well over 30 mins later. Yes, I agreed to a max of $400, but if I'm quoted by the hour, the expectation is just that the driver would bring the truck directly to my home, not stretch the time to meet the $400 max.
-
September 2023 by mike b
Nathan and all the folks at Flex Services were absolutely the best people I could've found for helping me, I had a wheel bearing go on a fifth wheel RV and they helped me immensely over two days ordering a couple of bearings cuz we checked another wheel and it was going as well and they sorted it out told me the best places to eat and they are the friendliest crew out there.
-
June 2023 by Shane King
Always friendly and very helpful.
-
March 2023 by David & Keri Birk
Awesome, these guys welded up some carts for us on short notice excellent job, super friendly and professional service
-
October 2022 by Darrell See
Very friendly folks! Good place to get a CMV State inspection.
-
September 2022 by Grant Claassen
Had a breakdown passing through, they performed a pretty major repair on my trailer and made me the priority to get me back on the road. Super friendly, fair, and shuffled work around to get me going. Would recommend stopping for any trailer repair or purchase.
-
August 2022 by Rodney Kelley
Well DONE! They didn't even charge me to tell me what needed fixed, and were HONEST with the options & suggestions. We decided to do something different, so I offered to pay for their 'shop time' but Nathan nor Angie either one wouldn't have it. Rare find for such service / care.We know where we're going ANYTIME my family / network needs any trailer / truck / towing assistance. For SURE!!
-
August 2022 by Mackenzie Kelley
Efficient in conducting business
-
August 2022 by Julia King
Great attitudes and eager to help. Thank you so much for going above and beyond!!!
-
August 2022 by Marylee Anderson
Rv broken down on the freeway. They helped get it back to their shop, replace bearings and got us back on the road very quickly. Best bunchof people we have meet in a very long time. Thank you for being so kind, friendly and caring. You guys are the best. Very highly recommended .
-
August 2022 by Wayne Taylor
If you need heavy truck towing call Flex Services FIRST! I made the mistake of calling some other companies in the area.. super unprofessional. Flex was amazing to work with and helped me out.
-
August 2021 by Ralph Hermes
Great job
