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December 2023 by Natalie L.
They have a good selection and some secret gems but when I approached the counter and said "hello" kindly to the lady at the desk, Miss Dawnette just looked at me and rolled her eyes beginning to scan my clothes. Very rude but I told her have a blessed day, first time and last time, there's other thrift stores than good will.
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November 2023 by Stephen Bello
Lots of merchandise great customer care ?
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October 2023 by ona
Please don’t listen to the bad reviews I promise you this goodwill is a good one! I travel over an hour weekly to come here it’s my favorite goodwill. Employees are nice too
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August 2023 by Katie
Most of the people are nice, but there were at least 4-5 employees working. I had to wait about 5 to 10 minutes before someone came to check me out. The lady that checked me out was not the nicest. Other than that it was okay.
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July 2023 by Krystal Starr
Whoever is putting the Christian books out KEEP UP THE AMAZING WORK. I found 3 really good ones in store today.
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July 2023 by Colin Nissen
Store is fine, but there was an employee today that answered the store phone and began talking really loud and cussing and was very unprofessional.
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June 2023 by crystal anderson
Everything is so organized. Wide aisles. Easy to walk through. Looks so good! Super clean. Staff was very kind and helpful. Good deals… always.
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May 2023 by Becky Birdsong
Definitely an improved version of thrift store than before redo.
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February 2023 by The Beast (American Psy-Co.)
Timing is everything... Wednesday is military discount day.
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December 2022 by Jennifer Halpin
I was having an awful day until i went to drop off some stuff at goodwill. I met Lori, what a bright star!!! She helped to change my day. I decided that I was gonna shop. This store has done a massive make over. So clean and happy! I love it. Eveyone is so nice. Andrew showed me where i could find photo frames. Such a gentleman. Keep up the good job!!!!!!
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October 2022 by Luttrell Family
(September 30th, 2023) Cashier and employee behind counter was arguing with each other about something as I walked in, then found 3 boxes of diapers so another lady helped with that (her kindness is the 2 star) but as I go to pay... the same cashier didn’t talk to me or look at me... then as another employee walked up behind her, she didn’t want to but she said sign here thanks... still no eye contact or a smile... I said to them... a smile would have been nice as I spend over $70 dollar... you need to be a little nicer and make eye contact with your customers... ma’am you’re very rude... they laugh at me like I’m a joke...
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September 2022 by Ricky Johnson
Awesome people to work with, I've been with them for 10 years now, Awesome job,
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August 2022 by J Alexander
I was having an awful day until i went to drop off some stuff at goodwill. I met Lori, what a bright star!!! She helped to change my day. I decided that I was gonna shop. This store has done a massive make over. So clean and happy! I love it. Eveyone is so nice. Andrew showed me where i could find photo frames. Such a gentleman. Keep up the good job!!!!!!
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July 2022 by Bougwaz kr
I love the new changes. Everything is so organized , the new staff are so friendly and welcoming. I don’t know what these other people are talking about. I would much rather pay for the good stuff then ratty old trash. I will definitely keep coming.
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July 2022 by Vicente Castillo
Coveralls didn't have the metal thing to hook to button and the shirt was ripped a LOT in the strap. Goodwill has gone down hill in Gainesville, TX. They are selling clothes that are ripped and stained. I don't want to purchase clothes like that, especially at their prices.
