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March 2024 by shawn b
Walked in to buy some nike dunks. Wouldn't even acknowledge I was there. More interested in his phone. Even tried on one of the displays with him just a few feet away and still didn't acknowledge me. Also, the only Hibbett Sports store I've been to that doesn't allow concealed carry and therefore I won't be spending my money at this location.
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March 2024 by Stephanie S
Fast service, very helpful when we asked questions
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February 2024 by Cerrie Gortney
The two kids in this place has no customer service. Went in to look at shoes and not one word was said to us.
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February 2024 by Travien24
There's not much of a selection of anything to shop for at the Gainesville location. To get what I need I have to drive to Denton or Dallas.
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December 2023 by Mendi Mann
They were very helpful. Got my dad into a nice pair of Brooks at a reasonable price
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December 2023 by Erica Dawn Stapleton
Best customer service I've encountered in AGES!!! JAIKARI- was an absolutely essential in helping me bless another. The extent of my sneaker knowledge was simply a friend's size, a friend that goes above and beyondeveryday in every way recently fell on some hard times. Of course I knew it was MY opportunity to return the generosity so frequently displayed by my friend, and with Jakari's help we picked out some AWESOME NIKE SNEAKERS, that I know will be the catalyst of the most appreciative thank yous and maybe even a genuine tear of joy. I'll update the post after I present the new swag to my friend.. stay tuned. And in the mean time, If you find yourself in need of some new sneakers or athletic gear you MUST take my advice and let JAIKARI get you booted and suited. He does not disappoint ??
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August 2023 by Maria Hosay
The manager female super rude and very unprofessional, can't look you in the eye when explaining something to her, does not greet customers when you enter , rude to her employee what I witnessed.. I always feel very uncomfortable when I go in there. Been in there 3 times since store opened. Just my opinion
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May 2023 by Kevin Brock
I work in a bakery, so I'm on my feet all day. I've had the same shoes now for several years, and my knees and back were killing me. Your sales associate, Tristan, showed me the Brooks brand shoes. Was so helpful, and knowledgeable about that shoe. I bought them, and have zero regrets. Thank you Tristan, and Hibbett Sports for allowing me to love my job again!!!!
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April 2023 by Marie Huerta
I wish there was a little bit more of a option in woman joggers but that’s all
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March 2023 by Summer Vasquez
Getting the sign up discounts didn’t happen- and employees aren’t familiar with them either. So no benefit other than my email being shared and emails daily-
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January 2023 by Micah Sharpe
Javi and Hayden helped out so much. Very good costumer support 10/10
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December 2022 by Patti Brown
Bought 3 pairs of airforce 1’s and one pair had strings hanging of the soul my son wore them 2 days before we noticed took them up there to get a exchange the manger was so rude & quit the smart ….. with me told me no after all that I am done with the Gainesville store forever I will take my money back to famous footwear they did take care of us years ago when we had a defect problem I have spent a lot of money with Hibbett never again
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December 2022 by Anne Williams
No pro gear or apparel ??
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September 2022 by Lynn Haverkamp
Terrible place. Workers never acknowledge your presence. Not an isolated incident. If they do finally acknowledge you--that's all they do!
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June 2022 by April Witt
The young gentleman did a great job. You could tell he was new but he was quick and even talked me into getting a dif pair of shoes since the didnt have the ones I wanted in my granddaughters size.