-
October 2023 by Fatima Molina
HANDS DOWN AMAZING!! GREAT SERVICE!! All the other auto shops turned us away because it was almost noon, and it’s Saturday. Lalo’s Auto Repair literally saved us! We had a damaged/ripped brake line, they attended us and fixed it in an hour!!Service: Auto brake replacement
-
September 2023 by Robert T.
This place is trash. I don't think there is one certified mechanic. They don't know how to troubleshoot and they can't complete the work. Overheating issues. Had the car towed there twice and then my radiator almost fell out cause they didn't torque it to the support. Oh and brakes still squeak. I wasted 3k on them and then had to go to the dealership to have the repairs done correctly.
-
September 2023 by Eric Stufflebeam
Hands down best place to get your vehicle repaired. Had them do a full engine swap and not picks to take care of. Had it all done in a timely manner but not rushed. Juan kept me in the loop of any issues with the parts I brought and managed to resolve them all within the day. This is officially my go to place for vehicle work.
-
July 2023 by Jimmy May
Done same day, done right and for price quoted over phone.
-
April 2023 by Andrew D.
horrible company to go to untrustworthy and a big rip off and lack of communication. Don't know what they're doing. Can't believe they're still in business. I advise you not to take your car there and waste your time. my vehicle was left unannounced unlocked and broken into also things were stolen.
-
April 2023 by Cory V.
Best family owned business I've ever been too. Entire staff is knowledgeable and has worked on all three of my cars for years without an issue. Quotes are always lower than other local shops. I buy used tires from them to save money, but all the ones I've purchased are literally "like new". Lalo, Hector, Angel, Maggie, Juan and Des are always helpful when I have questions. I, selfishly, almost don't want to recommend this place in case it sends more people to them, making my wait longer! Five Stars!
-
March 2023 by Richard S.
They forgot to tighten the oil filter now we have a car with a seized motor. They refused to take responsibility for their negligence
-
February 2023 by Shawn Phelps
Lalo's is an Excellent repair shop!Juan is very knowledgeable on just about anything!A person that you can trust to get you back on the road again.
-
February 2023 by Alfred
Excellent workService: Auto engine diagnostic
-
September 2022 by Anthony O.
I've serviced my last 3 cars here & Lalo & his team have always got me right! Great service!
-
August 2022 by Kristen V.
Driving through town hours from home and our fuel tank strap broke and was dragging on the ground. We stopped in with no warning and asked if he could look he told us to come around back and he did the repair asked if we needed anything else so he charged our AC too since we realized it wasn't cold... he did both and we were out within an hour. Awesome considering we had two little kids with us!!! And He could have gouged us with price since we didn't even ask how much as we were desperate and he was super reasonable!!! Very much recommend and if we ever are in the area will use Lalo!! Thank you!!!
-
July 2022 by Mike Brockner
Great service had my work truck back on the road very fast.
-
June 2022 by Liam A.
This has been my worst experience with a mechanic at an auto service store ever - apparently, one of their mechanics has recently resigned and they were short handed which is why my car (which would not start) sat there for over week without a proper diagnosis or any diagnosis of the problem until we put more pressure on the situation - after several calls and going to the shop in-person, the proper diagnosis was apparently finally made and initial communication dictated around $500 - then I called him again today to verify when car would be done and he shares the new total is $1300, which he swore he called and informed be about and had not - he continued to rant and rave loudly as we questioned the new amount and his insistence that the car be picked up immediately - he threatened to take the car apart again and told us to get it off his lot immediately when he thought that we were not going to pay the new amount - he was still yelling when we told him that we would of course pay for proper work done and problem solved - but being disrespected, yelled at and being lied to will never take me back to Lalo's Auto Service
-
June 2022 by Lori S.
Great customer service! Honest and reliable! Thank you for fixing my car problem fast.
-
May 2022 by Pauline C.
We noticed we had a flat tire while driving on the freeway on our way home to Temecula, and had to quickly find an auto shop to fix it. We barely rolled into the parking lot with Lalo's and they were eager to help us. Thankfully they were able to plug the hole in our tire and advise us on the damage that the tire sustained. We were all fixed up and on our way home in less than 15 minutes. Great customer service and auto expertise!
