Metro by T-Mobile in Gainesville offers generally good service with friendly staff, including helpful employees who answer questions and assist with troubleshooting. Customers appreciate the willingness of staff to help and the availability of great deals, such as free tablets and flexible payment options. However, some customers find that staff tend to talk about unrelated topics and are often unsure about specific questions or do not have the desired phones in stock. Overall, the store provides decent service with notable deals.
Sultan is very knowledgeable. Great guy. Great help.
November 2023
Been a metro customer for years. The staff knows thier stuff. Sal, is a great rep.
October 2023
Sultan is a great worker he is willing to help all the time and he is super nice he has been able to answer all my questions when having difficulties with my phone and trouble shooting I recommend metro by T-Mobile in Gainesville