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February 2024 by CarmenMichelle HumphriesKirk
Always friendly and welcoming! Thank you!
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November 2023 by CONDOR GOLD
Been a metro customer for years. The staff knows thier stuff. Sal, is a great rep.
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October 2023 by abdiel soto
Sultan is a great worker he is willing to help all the time and he is super nice he has been able to answer all my questions when having difficulties with my phone and trouble shooting I recommend metro by T-Mobile in Gainesville
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September 2023 by Randy Matheson
They are EXTREMELY over priced here, and charge fees for charging you fees. Stay away.
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July 2023 by Erik Cowand
Would not go anywhere else. Staff is friendly and knowledgeable.
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July 2023 by Timothy Kelley
The old guy that runs this store not only lied to my face about the extra data i purchaced, he then lied about it on the phone, he continued to try amd talk over me until he hung up the phone. Dont let this man fast talk and speak over you he will lie to you to get your money! I wont be going back to this store and i would advise everyone to go elsewhere also. If there were zero star ratings thats what hed get.
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June 2023 by Chris Castillo
Very helpful and they make it easy to understand everything
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May 2023 by Suzie Valdez
The guys working here are the best!!!
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February 2023 by Wench CMT
The guys in store talk to much about everything but phone and when you ask question it's "I don't know" and they never have the phone you want.
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November 2022 by Jeanette Gonzalez
Terrible, terrible service, I wish I was able to put less than one star!!!! My husband needed assistance with our phones today, all he received was rudeness, and a headache. First of all Jasmine, she is supposed to be a “customer service representative”… she has absolutely no clue what customer service is. As for the Manager Sultan, is the reason why customer service doesn’t exists in that store. He is the one that escalated the situation, what a joke!!! Please do not go to this store, go across the street to Cricket, such nice young ladies.
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November 2022 by Pedro S. Avila
Excellent service * great deals , free tablets $15 monthly charge expand your payment for 72 free hours til you pay or really disconnect
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September 2022 by Moname40
Rude totally rude!! This woman was rolling her head and rolling her eyes that she didn't hear me tell her my phone was broken. She was sooo rude. I didn't get on her level. She looked lishe was high on meth ? looking at her hair was really fried from the color. They need to hire someone who is drug free. Highway 82 store in Gainesville texas
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November 2021 by boo rushing
T-Mobile has always been good to me I've been with metro since 2004 and still holding on
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July 2021 by Faith Adebayo
Extremely knowledgeable and super helpful!
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July 2021 by Paula Hembree
Very good, young man, extremely talented...Will fix any problems, that are fixable...
