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March 2024 by debra gomez
The attitude of the employees was rude to begin with. The customer service was bad I would say maybe one employee was having a bad day but all of them. There was not much food to choose from since half there trays were empty. We asked for condiments and were thrown in our bag. We get to the hotel to eat and forget it the food was awful. The noodles and rice were dried, the egg rolls were hard. The wontons tasted bad. The only thing good out of this was the coke drink. There were other customers complaining to the manger at that time in the store. This is not a good restaurant at all to go to.
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March 2024 by Az Jeffcoats
Store closed at 1030 per employee. Got there at 930 they had stopped all cooking and could not even fulfill 1 order correctly. Ordered 3 meats gave us 2 and seemed put out that we asked for the 3rd meat. The orange and honey sesame chicken mixed together in the box. Not even a tiny care to plate it nicely. How does a restaurant stay open with service like this?
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March 2024 by Jacob Taylor
Extremely slow and multiple food items are never available.
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March 2024 by Jake Goree
The food at this location is disgusting, the bowls are never changed, so all of the entrees just sit there gathering more sauce. The orange chicken every time I come to this location are tiny little bites soaked in sugar sauce. Is there anyone there that monitors Quality Control, bc this location is MISSING THE MARK.
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February 2024 by Karla Mata-Soto
I ordered orange chicken and my chicken was brown and grayish colored. It was disgusting.
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February 2024 by michelle ishmael
Panda Express in Gainesville has not only the worst food but horrible service. They put BBQ sauce on the orange chicken. Yuck. The chow mein is undercooked. And when they don't have enough food for the 2nd order they ask you to just share yours. Really ?Not going to give this place another shot. It's off the list ??
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February 2024 by keith snyder
Everything
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February 2024 by Hannah Nicholas
Friendliest people working there! From the manager to the cashier! The dining area, soda machine, and even restrooms were clean too.The food was mid but the customer service was top tier!
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February 2024 by Cameron Bunch
Chicken was undercooked and tasted like it had been sitting out all day.
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February 2024 by Katy Clanton
The food was terrible and the staff followed suit. There wasn't a vegetable one In my food and it tasted like it had been out for days. don't go!!!
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February 2024 by Mystery
They were out of chow mein. I mean completely out of it I was so sad so I got there fried rice instead it was super bland their orange chicken was good though.
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January 2024 by Lisa C.
My family and I stop in on this past Sunday evening. Needless to say, the food was substandard. It was luke warm at best. We love Panda, but this location is never up to par. We had two previous bad experiences here and I said I wouldn't go back, but thought I would give them another chance. Long story short we all three ended up with Food Poisoning. The only thing that we all had eaten was the fried rice. They need to make sure they are replacing their food more often and keeping it hot. I haven't been that sick in a long time. BEWARE!!! My grandson order the Teriyaki Chicken, as the server was cutting it up, she spilled the container and picked the food that had been dropped. She looked to see if we noticed. It appeared that she was going to serve the food to him that had spilt. But once she noticed we were looking, she put that container to the side and started over with another fresh container and another piece of chicken. When I contacted the manager, she wasn't concerned at all. All she could ask was if we had been to doctor. I am a nurse I know how food poisoning works. But yes we were all in the ER. All I received in response was, "well, I am sorry".
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January 2024 by Kim Marish
This is the slowest fast food drive through I have ever encountered. 37 minutes of waiting in line to place my order and getting my order in possession to drive away. Sad!!!
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January 2024 by Chantal Reiners
Had to wait in line 30min plus some of the food wasn’t ready to serve so another 15min… disappointed in
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January 2024 by Greg Snider
Took nearly an hour to get our food. Ridiculously slow
