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September 2022 by Claudia M
I will not be a repeat customer and do not recommend buying a phone from them unless you know the exact phone you're looking for. Had an appointment to get an A42,drove 40 miles to be told she had just sold their last one. Told me the A12 was just as good as the A42, not even close. Now I'm stuck with a phone that is already almost out of memoryThank you for generic unconcerned reply
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June 2022 by joshua zimmerer
Didn't have much to look at and the lady working there told me I could look up all my questions up on the internet.
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March 2022 by Kennedy Don
Victoria was very patient and knowledgeable. I’m 80 and she was so helpful
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February 2022 by Diana Smith
I had bought my 13pro iPhone in Groveport Ohio. The agent had been on the floor for 2days. He said my apps would pop up. I had to wait until Saturday and we. we’re traveling through Texas and Victoria was there. Victoria was very professional and fixed my phone . I was ready to take this phone back and get a Samsung. I really appreciate that kindness and how she listened and calmed my fears. Thank you for having agents like Victoria. You need more representatives like her.
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February 2022 by Peggy Padgham
The absolute worst experience Saturday. We had planned to switch to Verizon but the employee took a lengthy phone call after we asked for quotes, etc. after we waited and waited, we left. She could have said I’ll call you back because I have a customer. But she didn’t. We left and won’t go back.
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January 2022 by Karen Melton
Tara worked with me to replace a broken phone. She is so knowledgeable and friendly. If there's a problem, she finds a solution. Great service. Will continue to call Tara for our cell phone needs and updates.
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December 2021 by Casey Stewart
Tara was very knowledgeable and helpful. She assisted multiple customers simultaneously. This location has a friendly staff!
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October 2021 by Whitney Delcourt
Lost my phone...and when I received my new one Tara was able to get it all setup. Plus was very helpful on letting me know about how the Galaxy Watch would be good for me.
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October 2021 by Katelyn Hofbauer
Awful customer service. The saleswomen were not interested in selling us a phone at all. One of the sales woman got up and walked out when I did not want to go with the “easier” option. We will never go back.
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October 2021 by Steve Claybrook
Veronica went out of her way to answer all our questions. As usual... Great Experience! Thx you!
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September 2021 by Rebecca Poteet
Visit the Verizon store in Gainesville Texas on Lawerence road. Nice and friendly. And will definitely help you.
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September 2021 by Borden Jetzelsberger
Carla was a great sales person she was very informative had an answer to all my questions. Great place to get new phone service.
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September 2021 by Robert LeFort
Tara has been at this store for at least a few years. She's always extremely pleasant and helpful. Service was excellent as usual.
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August 2021 by Lynda Bentley
Absolutely wonderful customer service! Victoria was able to help replace a phone and get it set up for me quickly and seamlessly! Thank you so much!
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July 2021 by Holly Wesson
The manager at this location was super helpful and fast. We were in and out and was probably the easiest and best experience I’ve had buying a phone. Thanks!
