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October 2021 by Keven W.
I went here to get my battery change and they do open at 7am. I was serviced right away as I needed a new battery as mine ran out. The service was excellent and friendly as they changed my battery within 10 minutes. When I got my drink, and came back I forgot to give them my keys opps. I would come back here again.
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September 2021 by James M.
Very poor service at Murphy gas station. Was given the wrong product and didn't realize it until returning home. I requested 2 cartons of Winston White Box cigarettes and I received Gold Box. Upon returning to the store they refused to exchange. I spend over $700.00 per month at this location and then treated very poorly. It is time to stop doing business with them.
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August 2021 by Pat C.
Love waiting in line to checkout my own groceries then have to call over the checker for everything that don't scan please! I don't shop at Walmart unless it's absolutely necessary and this one is so trashy anyway.
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July 2021 by Troy Clayton
What happened to customer service? I don't work at Walmart why am I having to check my self out and bag my stuff? Then have to wait for 20 minutes for a csm to come over and finish up and enter a code if you still had checkers this would not be a problem.
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July 2021 by Mechial Lavinder
At Walmart there is not enough cashiers and when you do get the cashier there usually rude and the pharmacy well let's just say that I could use attitude adjustment as well
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July 2021 by Christine Lute
Love how Gainesville Walmart has different stuff than Oklahoma!
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July 2021 by Jody Barnes
Went back to shop the Gainesville, Texas Walmart. Purchased store items, produce and deli. Deli Family roasted Garlic Flavor Chicken, put out to purchase, marked 3:37pm was not cooked through and red blood on the bone. Might want to check what you Purchase on the weekends. Just saying.
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June 2021 by Amy O'Neill
Shame no one ever has keys or available to unlock the items they insist on having under lock and key. It’s as bad as McDonald’s ice cream machines. You know it’s good but you know it’s never working so keep dreaming on getting any. That’s how it is trying to purchase a basic simple product like razors at Walmart. You know people are there, you see them standing around but they don’t work so keep dreaming on getting any assistance.
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June 2021 by Stephen Roewe
Customer service representative was very good. Had a solution to a minor problem handled efficiently. Was impressed. The only downside was lack of products available in the store.
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May 2021 by Pamela Bowman
Store was very clean and well stocked. I had some difficulty trying to scan an item in the self checkout. The gentleman managing self checkout came to help. He was awesome and stayed until he could fix the problem. Great service!
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May 2021 by R Saxton
Was fine until check out, no cash register were open, even the one's with the green light on.Had to wait for a tiny spot in the quick checkout. Pain in the backside....
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April 2021 by Roxan Castillo
Love the fact I can buy almost anything at Wal-Mart or their online store. I don't like scanning my own items and I will not buy fruits and vegetables scheduling a time for pick up, some I've brought home are rotten. I will choose my own produce.
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March 2021 by Leticia Franklin
Did a grocery pick up order, as I do weekly. The last 3 orders I have come home with items missing. From a case of water, 2 deli meats and cheese, and yesterday was bakery cookies. At least this time, there was only one item out of stock. The guys that load the groceries into the car are always friendly and quick though.
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February 2021 by Lana B.
With all the chaos during North Texas winter weather, I took a chance calling Gainesville Walmart. I live an hour away. Young Lady "Jesse" i believe was her name, answered the phone That was a "+" Then checked on items I was needing. Had 1 for 1. That was a "++" she was kind,professional and sounded like she knew what she was doing. She could had easily done me like Wichita Walmart did- tell me didn't have time for that.... Us older customers can truly appreciate it when a younger generation is kind, considerate & attentive. Jesse was all of these.... Hope they keep her & maybe even train some younger associates.
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September 2020 by Vanessa G.
Probably the worst Walmart I have been to. But one of the only ones that the bus route takes me to so I continue to go. Staff looks depressed and slightly angry. They are normally out of stock on most of the items. Limited assortment of fruits and veggies. And lines for miles.... But luckily there are a few stores across the way (Ulta, Bath and Bodyworks, Chipotle, etc) that make the trip somewhat worth it.