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January 2024 by grant
I worked with Justin Love over the phone for the majority of the week. Justin was able to provide a quote which by far beat any offer I had received in my area. I put the deposit down to hold the vehicle and we drove to see it once Justin messaged that it was received. When we got there, the deal was the same as the one he messaged us. We agreed and continued through the paperwork and we were out the door within 2 hours.Justin and the rest of the team were so friendly and professional throughout the process. Never pushed us for additional add-ons, and listened to exactly what we wanted. I enjoyed the experience and recommend Justin and the Classic team for any vehicle (new or used)!
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January 2024 by corey center
If you're looking for THE Toyota dealership, this is the ONE! NO dealer markups, NO dealer add-on, NO games! These guys set the standard on how every other dealership should be ran. If you're in the market for a vehicle, give Bruce Allee a call or email! Fantastic salesman, no pressure and very responsive! I live a few hours away from the dealership, he sent me plenty of pictures of the vehicle I purchased, and answered all of my questions quickly. When I showed up to the dealership, he had the vehicle detailed with a full tank of gas ready for me to test drive. Again, you guys are great and I'll be doing business with y'all again in the future! Appreciate everything!
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January 2024 by Savanna Benjey
I was buying a car out of necessity because my car was flooded! This was my first time buying a car and getting financing, as I am about to graduate from college. The sudden and dramatic situation with my car had me very on edge and emotional and I was not really financially prepared to buy a car, but Charles and Ryan helped me so much through the frustrating process! They made it possible for me to drive home in a car that I love, fully warrantied and at a price I could afford! I literally cried in the parking lot of the dealership twice and Charles was very patient with me and understanding! And I did not have a very flexible budget at all because it was very sudden, but Ryan worked out a plan for me! I appreciate both of their efforts so much and I love my new car!
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January 2024 by Lee Moses
Fourth Toyota from Classic in Galveston. Always had great a experience. All staff we've had contact with has been an enjoyable experience. Great service. To Cavin Scott:?
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October 2023 by Arianna Diaz
Classic Toyota gave me the best first-time car buying experience! I’m a college student who just financed her first car. I won’t lie, it was an extremely stressful process but Bruce Allee and Ryan Hembd were very helpful and understanding. They answered all my questions, gave me explanations, helped me get good financing, and Bruce even showed me how to set up the Toyota app! Overall, they made the process feel smoother and less daunting. Thank you Classic Toyota!
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October 2023 by Ducanh Nguyen
Huge shoutout to Bruce Allee here at Classic Toyota. He is a such genuine and respectful guy to go to and that travel down from Dallas to Galveston was worth every minute. His commitment to me as a buyer doesn't end with the sale. He have provided me with valuable information and resources to ensure that my certified preowned Toyota Tundra stays in excellent condition. His sale support is truly commendable. I can't recommend this car dealership enough. If you're in the market for a certified preowned vehicle, look no further Bruce is your man! He set the standard for what a car-buying experience should be. Thank you again Bruce for making my first car purchase process so easy and enjoyable!
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October 2023 by johaan 3x_
Stopped by this establishment following a minor accident to see if vehicle could be driven home safely. Andre the service advisor had the crew look over the vehicle and had determined that it could be driven without any problems. Service quality here was extremely prompt and courteous and just could not be beaten…….the use of this service department is highly recommended for all driving Toyota vehicles.
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September 2023 by Anna J.
Stopped by one day and had a great time talking with the salesperson, Charles. They mentioned how their prices where better than most dealerships. Got busy with work, and didn't come back for a few months. In the meantime I looked around at other dealers and did notice they where all more expensive. Came back to this one and the salesperson recognized us and we got the car we wanted.
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September 2023 by Vicki Petty
Don Conley gave me excellent customer service and the car of my dreams. My entire experience was wonderful, Ryan Hembd show me options in finance that saved me money. Thank you both.
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September 2023 by Joel Evans
Excellent service in purchasing a new Toyota. No stress, Bruce put a lot of joy into what could’ve been a stressful occasion. Thanks so much. I will highly recommend Bruce and the dealership to everyone.
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August 2023 by Thomas Davis
I couldn't have asked for a better experience purchasing my first vehicle from a dealership. We test drove some Toyotas with Don, who was extremely knowledgeable, patient with all our questions, and in general just a fun person to converse with! We felt comfortable and did not feel any sales pressure (which I know lots of people worry about when going to a dealership). A few weeks later we came back to purchase our 4Runner. Again, Don was incredible in helping us pick the right one, and even stayed late to make sure we got to drive off in our new vehicle that night. We look forward to getting our Toyota serviced with Classic Galveston, and hope to purchase future vehicles from Don and the other staff at Classic!
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August 2023 by Leah Williamson
I initially left a harsh review for Classic Toyota in Galveston due to a communication mishap that led to a frustrating experience with my lease buy-back. However, after writing and expressing my concerns, Michael Graves promptly contacted us within minutes and resolved the issue. We returned to the dealership to complete the buy-back, and I'm pleased to say that the process went smoothly. We're now quite happy with the outcome, the hassle-free procedure, and the attentive and friendly service we received.
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August 2023 by Giovanni Puente
I had a great experience at Classic Toyota Galveston, especially with Edgar Quiroz, as he helped me acquire my very first new vehicle seamlessly. He was very professional and helpful in my car shopping experience, and I highly recommend him to all. I’ll be sure to be back for any future car buying needs.
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August 2023 by Jesse Rubio III
Awesome sales service! I worked with Cavin Scott and he truly exceed my expectations. He was extremely friendly and knowledgeable about the vehicle that I purchased. I would definitely recommend Cavin Scott if you are looking to buy a Toyota!!
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July 2023 by Nick
First time buying a car at a non-local dealership. They had a model with the options I wanted so I reached out and was very surprised with how helpful they were. Made sure I had the best rate available to me and made sure all my questions were answered before traveling to their location. They even helped me with getting my one-way rental car dopped off at its destination before sending me off in my new purchase. I intend to return to their location for my next purchase.
