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November 2023 by Lonnie Meador
I don’t understand the reason for the rudeness over the phone. It was almost as if the hate states once they answered the phone . I inquired about my lay away and how much time it would take to make the purchase so I could return to work . The female answered was ugly and just rude . Could not tell me anything that helped . See this a lot in Galveston . I run a business here and woukd not tolerate my employees talking to customers this way .
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November 2023 by Misty Waite
I came in this store less than a month ago,I sold them a $4000 ring for $1000 and purchased a $800 necklace,that is now tarnished in the clasp and all through the links, I live in Missouri so can't come in to do a return,this issue needs to be resolved,ez pawn you need to contact me or I'm going to blastyou,I had it checked and it is not real,I can send you pictures of the chain I purchased and how it tarnished
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October 2023 by Erikson Johnson
I love the employees Especially, Mika and lue lue! My interaction with them is always great. It’s quick and fast I have no issues and I enjoy coming to this pawnshop. They always give me the right amount of money for my product and 100%. I leave satisfied
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September 2023 by Rowan W
Very nice employees and was able to negotiate a good deal.They keep pawned items for 30 days, so you can get it back.
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September 2023 by Adriannnaa
Came in with my husband and took a minute to get any service. We attempted to get the workers attention and she responded with “i see you, you can wait” and when she finally got to us she didnt try to negotiate a price with us or even bothered listening to our negotiations and was on her phone when we were asking questions. We asked about negotiating a price and she did not even bother helping us out. The lady has very poor attitude, you can tell she hates her job and does not want to be there. If you want more customers or even sell anything, try getting an employee who does a better job at customer service, has a better attitude and knows how to handle customers properly.
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August 2023 by Alfonso Guillen
Great service and fun experience. THANK YOU Miss Meka!
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July 2023 by Kenneth
Creeper employees saying stuff to people outside. What can you expect from a pawn shop since they prey on the poor I guess.
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May 2023 by Trudy Davette Trukeena Douglas Pittman
Lu and Meka are very helpful every time I come in. Thank you for being patient with me.
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May 2023 by Dynastie
Excellent service from Meka and Lu! They are amazing!!
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April 2023 by Richard Allgood
Extremely rude staff. There's nothing inside of the store but a couple of guitars, cheap jewelry and a few tools. The cashier was trying to fight other vendors while inside the store calling the gentleman a " dope fein" and confiscated the man's only ID claiming it as faked, laughed about it after he left. The lady behind the register started to laugh and told them that it was a real ID but she did not feel like filling out the paperwork. The jewelry they have posted inside of the store is unbelievably over priced. I definitely do not recommend this pawn shop. EXTREMELY UNPROFESSIONAL!
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April 2023 by michael gilchrease
All the shops on the island are more junk shops than good values..hey shouldnt get electrical things from addicts..youll pay to get shocked...galveston oh galveston..
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April 2023 by Chase Holt
Joe is a great and funny guy. Great place to pawn or buy and kind of products.
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February 2023 by Vera Pallanez
Meka Lu and Shane are amazing thank you all for the great customer service!
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January 2023 by Jace Eaglin
What can’t I say about this store, its neat organized, they have great products. Not to mention how generous and helpful all of the staff were to us, they were very kind and unique women. First place I would always come.
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January 2023 by Michael
Friendly convenient...fair loans. Good stuff..can find great buys...from jewelry to tools to tvs to shoes..computers guitars...fun place