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November 2023 by Tammie Caballero
Have drove by the company several times. Never knew they serviced all automobiles. Extremely clean. Very professional. Kept me up today on the whole process. Will definitely use again
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November 2023 by Rick Heiberg
I was very much impressed with GAP. This was my first visit. They have started the state of the art notification using text and email as you wish and are very accessible. I had two things that I want done. One was an oil change, and the other was to check out a drive lane Noise. They came back and confirmed what I thought that I have a bearing going out in my drivetrain. I called my dealer and found out that the drivetrain components were still under warranty. They were very gracious about me, wanting to take the work away from them after they had done all the research for parts And pieces. I will recommend them to anyone and go back at the first opportunity.
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November 2023 by Lisa Rutherford
I have brought two cars here and have been very satisfied with their service. I expect honesty and feel they have been honest with their findings. They let you know what is wrong and an estimate before they do the job.Services: Auto engine diagnostic
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November 2023 by Randy Allen
A pleasure to have Galveston Auto Pros work on our VW CC Sport. Kept us informed along the repair process and completed the repair very fast. Will use them again if needed as we have full confidence in them.Services: Electrical repair
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October 2023 by Tracy Clifford
Vehicle broke down unexpectedly in Galveston & we didn't know a mechanic in town. Read about this shop and decided to have our vehicle towed to them, BEST decision ever! These guys are wonderful at what they do. They communicated pricing and length of time for repairs to be completed and then delivered exactly as communicated. I highly recommend them!
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October 2023 by Erin Arnett
We have taken both of our vehicles to Galveston Automotive Pros for a couple of years now and I don't trust anyone else with our older cars. They are quick, friendly and very importantly - honest. I know I can trust them when they say work needs to be done and that it will be done right the first time!Services: General repairs & maintenance
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September 2023 by Jason Dickens
I had an exceptional experience at Galveston Automotive Professionals. I recently had my transmission serviced, they handled my car perfectly and the service was top-notch. Ed’s customer service truly shines, making the overall interaction highly satisfactory. I appreciate all their expertise and professionalism. Highly recommend!Services: Transmission
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September 2023 by Melissa C.
September 14, 2023Called and spoke to the owner, Gerald, about all 4 of my tires needing air; he explained why that was and told me to come in. The shop is air conditioned and very clean; I mean...noticeably clean and tidy; impressive.
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September 2023 by Vince O
Service was great from check-in to pickup. They listened intently while I explained what the problem was (air conditioner blowing warm air). Gave a detail description of what they would do. Very professional and courteous.Service: A/C installation & repair
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August 2023 by Matty B
Received a very professional response to my initial visit. Today I decided to go back with an appointment this morning. Want to thank Galveston Auto for taking care of my car in a timely. Most everything was automated with effective SMS. Appreciate the service!
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August 2023 by Jimmy Jones
Galveston Auto Professionals has never let me down. They deliver what they promise and have never been late on an estimate for service. I have taken 2 different vehicles to them with a wide variety of services performed. The shop is clean, secure and the associates there are very friendly and respectful.
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August 2023 by Michelle Harrison
Outstanding professional & honest service. Our sons truck broke down & had to be towed to Galveston Auto professionals. They were able to diagnose the issue quickly with no upsale or dishonest diagnosis. The office called us periodically with updates & truck was fixed in a day. Highly recommend this business for your car needs.Service: General repairs & maintenance
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August 2023 by Jennie Latham
The guys here always take care of me! Been going to them for more than 10 years and have not had one bad experience yet! And they always make sure I get a ride to and from their building! Thanks GAP!Services: General repairs & maintenance
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July 2023 by J Name
Stated service would take 1.5-2 hours. Dropped off at 930am. Did not hear anything from them by 12 noon. I called and they stated they were still waiting for a filter. 2.5 hours and the parts weren't even acquired yet. I wait till 2 pm, another 2 hours and I still hear nothing from them. I call them and they state the filter is still not delivered. I mean at this point how long does it take to send someone to drive and pick up the filter yourself to O'Reilly's? I get they don't want to do that because they would rather place the inconvenience on the customer rather than themselves. Be warned. This place will not prepare for your service nor will they call you to let you know of any issues occurring during the service. They will keep you in the dark and force you to call them. This is not a respectable business practice for any business period.
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July 2023 by Richard T.
Excellent work to service my Mercedes SUV! Reasonable price, timing and price as quoted, and advised when the service was completed. My experience is this shop performs the necessary without adding services which can be delayed. For example, I asked to check the brakes; they said the brakes still had 1/3 life.
