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February 2024 by J G.
Galveston goodwill is over priced. Also they ask to round up for veterans donations yet they do not offer a veterans discount day in this store. The least they could do is bring back a senior or Veterans Day discount.
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February 2024 by Anthony Alexis
Great store! The cashier Casandra has a great personality and is a very kind and sweet person. You should hire more like her. Overall your store has a great, and we will visit every time we’re in Galveston! Keep up the good work!
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October 2023 by Jaime Rocha
Love love love goodwill. Little disappointed to see prices go up. So much for helping the every-day person when we need it.
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October 2023 by Abby W
Not to big but not busy at all a very organized
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September 2023 by Byron Grant
Had a wonderful experience shopping. Customer service an merchandise was excellent
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September 2023 by Carly
Prepare to spend time here, but also to find lightly used items worth buying
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August 2023 by PJ “PJN” Newton
It's fine. I came here to buy a couple of dresses after we extended our stay in Galveston and I was out of clean clothes. It was clean and they had some good stuff but I felt the prices were a little rich - I almost went across the street to Wings to buy new.. but I did end up leaving the store with 2 dresses, a pair of shoes, a top and a ouffer jacket for my 3 yr old (for our upcoming trip to NM for NYE) all for $29.
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August 2023 by Tanya G.
I stood in line for 15 minutes while cashier was talking to another employee and customer about who they know and where they are from and just cackling like old ladies across a fence. The cashier was rude and threatened to hit me because I lost balance due to a foot injury ( which was throbbing from standing so long) and the clothes hit counter hard. Honestly I felt no remorse for it. The cashier said I threw hangers at her in which if I did I promise you she would have been hit by one!. She was only 11/2 feet from me.. then she threatened to hit me. When other cashier or manager came to check me out because she was repeatedly threatening to ' go upside my head" she kept running her mouth with theeats.. so I told the person checking me out I didn't want anything from there. And I walked out.. this is galvestons customer service at its finest! I am a bartender on the island and I would NEVER treat a customer that way!! Reporting her is useless!.. but you never know who someone knows when you treat them bad... her bad! I hope they turn her down for welfare when she does lose her job!!! Rude ass!! Learn customer service skills before trying to work as a cashier!!!
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July 2023 by Andi McCarty
Always a fun adventure searching for treasures.Negatives; are their prices on items that have original tags are priced from the original retail price and not the (Marshalls/Ross or clearance store price) etc.,therefore, these items are way overpriced which leads to less sales for GW and less satisfied customers. Secondly, it would be great to add one hour to shopping in the summer when we have more daylight.The Positives; the staff particularly the supervisor (I can’t spell her name but, starts with an A ??♀️ and Caroline are always a joy to see! They are very helpful, and kind! Always.
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July 2023 by Cindy Quiroz
Organized by color and category but made it very difficult to shop by size. Most of the time spent here was looking for my size.But it’s very clean.
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July 2023 by Shirley Cooper
People are always so friendly. ALOT of things to choose from. My daughter and I shop here and I donate all the time.
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June 2023 by Victoria E.
Caroline greeted us at door and help to check us out. Clean store with good prices. Something for everyone
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May 2023 by Zlatka G.
Dusty and overpriced. Dirty house shoes $7.50 from . It's better go to Ross for same price get new items.
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April 2023 by Mark
I've been coming here for years I love the store parking lot could use a good cleaning
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April 2023 by Sonia J.
Overpriced!! I just can't pay Ross prices for used Ross item's. I went on a Friday and couldn't find much of the green color of the week for 50% off on the racks. As I was in the dresses area I saw a sales person had been taking a rack full of green tags to the back of the store. Well no wonder!! Shady and Suspicious!! There are better thrift stores in town with better prices. Next time I am in the island I will not go back. Oh plus there were no pricing. I had to ask what the prices were for dresses as no visible signs.
