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June 2025 by joseph guzman
When I ask for help some of the workers are lost and show me the wrong stuff that I'm not looking for it's funny because that person don't belong there.
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June 2025 by Ron Perry
Ordered a door to be installed in March. Per staff in Galveston, Home Depot had a nationwide payment processing issue, so my payment was not processed. My order sat in a queue for weeks with no action. My door finally came in on May 28th, but they still have not scheduled installation, even though I call daily for an update. Leadership is not effective resolving my issue.
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May 2025 by Spencer
We were having a though time getting what we needed for a project. Tameeka was a rockstar. She helped us order what we needed and saved us a ton of time.
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May 2025 by The Affordable Handyman
The paint department may be the worst paint department in the history of paint departments
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May 2025 by Clarence Brown
Always great customer service and prices.
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June 2024 by Joris Dees
Daryn and doug are the best. Helpful, patient and super dedicated. Great service!
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June 2024 by misty rhame
Horrible customer service and 0 compassion for the customers. Most of the time employees just wander around looking confused on what to do. I called to speak to a manager and got asked a dozen questions before they would even ask if they could transfer the phone. When I did finally get to speak to a manager, he was no help and didn't care or even pretend to care about the situation. Neither gave their names so I can't even give formal complaints. Really wish there was a Lowe's here.
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June 2024 by Baye House
The customer service at the Galveston Home Depot is terrible! I asked Trya for help to load a portable AC unit and instead of helping me she called for help. After waiting for 10 minutes no one came and I had to chase someone down! When I went to pay for the unit, Tyra was leaning against the check out stand on the phone! Lazy - lazy - lazy!!!! Had to load the unit into my car be myself. No customer service!
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June 2024 by Desa Reuter (Desa & Jason Reuter)
Terrible customer service. Runaway
Go to another place RUN
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June 2024 by Matthew Byrd
It's home Depot.
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May 2024 by Gilly Carite
This location has gone downhill fast. Dozens of employees wandering around and yet everyone passes the buck and is completely disinterested in helping. We needed keys made and apparently not one employee was capable of helping or operating the machine. Customer service very rudely told us that the key cutter is no longer used and pointed at one of those do- it- yourself kiosks. When we went to put the keys we had selected back we were treated as though we were stealing and told not to touch them (even though we were clearly putting them BACK on the display) and if we needed help we should have gone to customer service (even though we had waited by the machine for quite awhile with employees passing us right by). Definitely won't go back to this location.
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May 2024 by Rubie Hanna
The paint department here at Home Depot in Galveston outstanding they’re friendly always looking to help
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May 2024 by Linda Oliver
Great staff clean atmosphere
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May 2024 by Dragonfly
Lots of help attempting to locate a few items.
Friendly people, maybe a little overcrowded
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May 2024 by Jeannie Greer
The best garden section in the area as far as big box stores.
