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May 2023 by Linda Perrato
They were friendly but not knowledgeable at all. I was surprised but I guess these days they are clearly not top tier any more...Edit: Looks like I should have read the reviews first?...Well, I hope the next person does.
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February 2022 by Jae Mone’
The process was easy and agent was nice and extremely informative
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February 2022 by Nicole Hicks
I wish I could give a 0. I work for UTMB and was recommending most of my colleagues to do their taxes here, due to past experiences of the staff being kind and affordable. The receptionist was nice but Louis Van Dessel was horrible. I’ve never felt so rushed, overlooked, and cheated. I arrived early @1:30 for a 2:00 appointment. She saw me at 1:57pm All of my documents were organized and ready. She rushed to be done by 2:06pm I felt in my spirit that she filed something incorrectly she scanned through my document so fast. I came in with two tax forms she told to make another appointment with her to file the next one. Like what? She sat with me for about 10 minutes or less and couldn’t file both my forms? I mentioned to her 3 times and showed her two forms. I’m so disappointed. She says my tax is return is $200 and that I’m lucky….. She charged me for $80.00 to do nothing. I’ll be doing an amended tax elsewhere. I always did my taxes here. Never again.
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February 2022 by Jessica Olvera
Silva was nice when she helped me with my taxes
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January 2022 by Liza Martinez
Was not greeted when I walked in and secretary guy acted like I was bothering him by being there. I met with Sylvia, in which to say the least, was a very unpleasant experience. She was condescending, rude and was talking bad about the preparer who had started my taxes. She was slow and acted as if she couldn’t be bothered to do service with me. Neither Silvia OR the secretary bothered to say a goodbye or even a thank you when I left. Horrible service. This was my very first year filing taxes and I Will NOT be going back next year. I will be taking my business elsewhere.
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June 2021 by Rogue Wire
Im very Satisfied with the service
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June 2021 by Isabella Bustamante
I love the service
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May 2021 by Wanda Sifuentes
Miss Juanita so nice to us. Good customer service.
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April 2021 by Ruth Finkelstein Suhler
Siliva was very clear in her explanations. She was patient and gave us her full attention. I felt confident with her explanations, and appreciated her years ofexpxerience. I hope she will be available to help us with our taxes again next year.
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March 2021 by James Alfano
Very knowledgeable about taxes. Explained every step we went through. Pleasant atmosphere. Practiced safety throughout process.
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March 2021 by Google user
Was not greeted when I walked in and secretary guy acted like I was bothering him by being there. I met with Sylvia, in which to say the least, was a very unpleasant experience. She was condescending, rude and was talking bad about the preparer who had started my taxes. She was slow and acted as if she couldn’t be bothered to do service with me. Neither Silvia OR the secretary bothered to say a goodbye or even a thank you when I left. Horrible service. This was my very first year filing taxes and I Will NOT be going back next year. I will be taking my business elsewhere.
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February 2021 by Karin Groth
I have had my taxes prepared by H&R block for 26 years. Always a wonderful experience.
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January 2021 by Martha Copeland
very helpful
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January 2021 by Michael Saccar
Quick and easy.
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January 2021 by Valerie Moffitt
Richard is very friendly and professional.
