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October 2025 by Paul Urbanek
Worked with my insurance.
Very helpful staff.
Good service.
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September 2025 by Glorie Ringwelski
This is a professional and yet amazing customer service
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September 2025 by Ronny Low
everyone is always pleasant to work with
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July 2025 by Joey Lynn Carr
Everyone was friendly and helpful. Our vehicle repair was faster than anticipated and exceeded our expectations. I will be taking our other vehicles to Joe Hudson in the future.
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July 2025 by Houston Reviewer
1/5 stars but they deserve zero
This was one of the most frustrating and disheartening experiences I’ve ever had at any business. Joe Hudson Collision Center in Galveston treated me with disrespect, poor communication, and a complete lack of professionalism throughout the repair process.
From the moment I walked in, I was met with cold attitudes and dismissive responses. It felt like I had to push just to be acknowledged, let alone get proper answers. Concerns I brought up were brushed off or denied without any real explanation. Only after I got my insurance adjuster involved did they finally agree to address them.
When I picked up the car, I realized a basic repair had been left incomplete, and no one told me. I followed up and was told, very casually, that they didn’t know how to fix it. No apology. No plan to resolve it. I also noticed a minor but obvious new issue with the car, and again, they brushed it off and told me I could take care of it myself.
The entire experience made me feel like I wasn’t being taken seriously, and to be honest, like I wasn’t welcome there. Whether it was just indifference or something deeper, it was hard not to notice the tone shift in how I was treated.
If you expect to be treated with respect and basic professionalism, take your car somewhere else.
UPDATE: Ended up having to have the entirety of their repairs redone at a different shop that noticed the parts Joe Hudson replaced/removed were poorly aligned and loose. DO NOT GO HERE.
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July 2025 by Anthony Christ
Print and courteous service. Quality work returned ahead of schedule
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June 2025 by Alex makris
Easy in and out. Avery service oriented operation. Especially w g en help people out of unwanted situations. Sky gets a big 5 Star. Her back is also great.
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June 2025 by Donna Kearney
Excellent care
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June 2025 by carrie edds
Completed work as promised on schedule date good customer service and communication wonderful warranty.
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June 2025 by Dana Hendrix
The service was great. Had no problems at all and they kept us up to date. Would refer them to anyone!!!!
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May 2025 by tom delgado
Fantastic staff and fantastic service. Honest hard working people you can trust. Im extremely happy with the repairs on my 2021 Frontier...like new again. I highly recommend them.
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May 2025 by Bobby Perry
Excellent service
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May 2025 by DONNA BUTERA
Highly recommend. Great job and great service
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April 2025 by Justin McCarty
Very professional and they paint matched my fenders perfectly. They give updates daily on the status of your vehicle. I will be a repeat customer.
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April 2025 by Wayne
A wonderful place to take a vehicle for repair. Great service representatives, and customer service.
