-
October 2023 by Evangeline Nguyen
I always love coming to Joy Nails when I’m in town! They truly live up to their name :) All the nail technicians are so kind and friendly. I’d highly recommend to anyone wanting top notch treatment!Services: Polish removal
-
October 2023 by Christine Nguyen
I love coming to Joy Nails! I got a mani and pedi and they did such a great job. Everyone is very friendly and sweet. 10/10 recommend!Services: Nail painting
-
October 2023 by Rose Klassen
Literally the only time I've regretted spending $50 on getting my nails done. Friendly to everyone but me. Didn't even talk to me the whole time nor offer me a drink but everyone else was offered.
-
September 2023 by Armando Dominguez
We came to Galveston to catch a cruise in the morning. I am from Columbus Ohio, and have had several pedicures in the past. Ann was simply amazing! one of the best pedicures I have ever had… if you are in town or you live here this is the place to go! Thank you Ann for the magnificent experience and also for teaching me a little bit of Vietnamese?Service: Foot massages
-
August 2023 by Dylan Brunson
Was disappointed coming here I had asked before I started my manicure if they could do the designs I wanted on my nails she continued with oh yes yes no problem after she did my manicure she comes over with a basket full of sticker things and said choose from this I said I don’t want any of these then she said oh well I can’t do the design you want. Then she said she would try to do it then she attempted to do something very simple and looked like me niece could’ve done better if you have anything design related I’d pick another nail salon.
-
May 2023 by The Goddess Honey-Baer
I have been going to this salon, every 4-6 weeks, for the 3 years I have lived here. When my kids are visiting, we go as a family (5 of us). Have always had a wonderful experience! Haven't been in 4 months due to health issues. Not sure if new owners or what is going on, had a terrible experience yesterday. Too many things to list about what went wrong. I should have left as soon as the red flags started waving. Now I have to go pay more money to have my toenails shaped properly. Not good.
-
May 2023 by TirzahJoy McDaniel
Always a lovely experience and they turned out prettier than I imagined. Sweet ladies and amazing view.
-
May 2023 by Tiffany
I’m a local. I brought a friend of mine visiting from out of town to get gel pedicures. I’ve been to this location a few times since moving here and have had a better experience than the other salons on the island. We both chose packages in the higher end and gel polish. During the beginning of my service, I was up sold to the volcano package without realizing because she told me to pick a scent. I was confused and another lady shouted from another chair to choose one because “it’s good for my feet and smells good” I still didn’t understand because I didn’t think it was part of the package but she kept insisting. My friend realized what happened and firmly declined. She chose the hot oil package and did not even get hot oil during the service. We started at the same time and some how, even though I was now paying for the most expensive treatment I was finished 15 mins before her. I didn’t know my service was over until I realized she was already helping someone else. We both left with GEL polish on our skin, uneven paint, we had to ask repeatedly not to round the nails until we just gave up. Upon payment, we were offered a discount for paying cash, so we did. She handed the lady $10 for her tip. Before she had a chance to pull out another $10 for the other person, the lady at the register held up the $10 and shouted “$10 for two people?!” At that point I was absolutely humiliated and horrified. We should have taken the tip back completely. I’ve never been treated so poorly. I usually tip 15-20 for my service but I felt it was rushed and I was not happy with the result. Neither was my friend. My service was $86 after being upsold. Plus $10 for the tip. I am incredibly disappointed and will not be back.
-
March 2023 by Tara Sills
Based on the ratings, I chose this salon and came as a walk in. I was a little desperate to fix my nails since I haven't been able to get to my regular nail tech. Tbh I was worried about what I was going to get bc things were a lil rusty/dusty and the nail color samples were rough looking. I can live with it tho. Things to note: there's no apex to my nail, the shape is off a little (almond and mostly my thumbs bother me), and she sanded and filed so much at least one of my cuticles is sore to the touch. I think most people won't notice the lack of apex, but I'm afraid my nails may break. The nails are thin, the finish is smooth, not thick, chunky or uneven. Nail tech was kind. They were pretty busy that day. Paid 54+tip.
-
March 2023 by Pamela Vinton
Love Joy Nails II- I have been going here for 8 years. I recommend you make an appointment for peak days/times! They are so popular.Services: Gel manicures
-
March 2023 by Faith Wyrick
Lady was in a hurry and made my nails fat. Didn’t seem to eager to do my nailsThese are no where near what I asked for
-
February 2023 by Jonathan Shaw
It's a no for me. They don't do quality work at least the pedicure people. The manicure guy is good at what he does. But the environment is a little cold.
-
December 2022 by Tamarra Henderson
Staff was ok but they do not know how to do nails. I asked for medium length and hard square. What I got was long lumpy crater nails. My nails were so bad I immediately asked for them to be taken off as soon as she was done. This made the nail tech angry. I still paid for the service even though what I asked for and what I got were not even close.Service: Acrylic nails
-
December 2022 by Hannah E.
Got my acrylic done 5 days ago by day 4 nails started popping off and went in multiple times to fix the nails that keep coming off. Today 12/21/22 2 more nails came off and yesterday another 2 came off. I honestly don't think they are doing the application process correctly because you're not supposed to dip the brush in monomer and put that on top of the primer before you put the color powder on the nail but hey, I'm not a nail tech or nothing so how am I supposed to know? Out of all the years I've gotten my nails done I've never had this experience within 5 days.
-
December 2022 by Chelle D.
Edit: I was contacted by the owner after seeing my review. He apologized for the service I got and asked if I'd give them a chance to make it right. I had high hopes when I initially selected this salon so I decided to go for it. I have to say Caroline at their other location did a beautiful job. I'm very happy and completely satisfied with their customer service and the quality of her work. Thank you for making it better, if I'm ever in Galveston again I'd definitely go back.
