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February 2024 by Garth Williams
This will be my cleaners the only time they ever lost my clothes was during the store flooded haha!
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January 2024 by Robert Ybarra
Always take my clothes there.
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December 2023 by Charley WIllerton-McKee
I brought my dress last minute to be pressed for a wedding the next day as it got wrinkled in travel. It was ready by 1pm which was awesome but when I received my dress, it had been nailed into the hanger (as in actual nails) safety pinned on the sides and they actually stapled the plastic bag to my dress. It took a good 10 minutes to remove the staples. The dress was Vera Wang ? and it added a bunch of holes in it. The press wasnt the best either but it did have a lot of texture that probably made it difficult.
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March 2023 by William Money Jones Jr 81
I spent $118.00 dollars on my clothes to be cleaned n I didn't receive all my clothes back. This is sad n it's not the first time this happenedServices: Laundry pick-up
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October 2022 by Roman P.
Did the job right. Service was good.
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May 2022 by Peggy G.
I brought in a $300 pair of jeans with an unfinished hem and asked for them to be shortened 4 inches and to hem the jeans with a finished hem. Explained I did not want the existing unfinished hem. When I picked them up the were only shortened and left with unfinished hem. They are now too short to hem!! I had to pay $32.48 for them to ruin my expensive pair of jeans!
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May 2022 by Augustus Williams
None didn't use service just parking area
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June 2021 by Patrick K
A mistake was made understanding what I wanted and what I got.It went from$58 to $28 the price I thought I was getting, staff immediately corrected it, no hassle, happy to help me.They are now my new cleaners.Very satisfied!!!
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June 2021 by Daphne Rawlins
The facility and personnel (Karen and Rose) off Broadway and 23rd were awesome going above and beyond in order to help our family in a pinch. We had an uexpected death in the family and needed some clothing cleaned and starched quickly. They were kind, considerate and extremely hopeful going the extra mile.
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August 2020 by Carl F.
I have used a few cleaners in area and Pilgrim takes care. I dropped off my clothes for the second time there and did not give my name. I remembered that I had not told them who I was so I called and she remembered me and had clothes ready early. Thank you!
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June 2020 by Mr. CEO
Horrible experience I took my company shirt to have a Security/Police patch sewed on. I picked it up in 5 days the patch was so uneven and cricket that I returned the shirt to have it redone. I picked up the shirt a week later even giving them instructions on where to put the company logo patch it was still uneven. I would never do business with this place again they should stop doing alterations on clothing.
