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August 2025 by Eric Korhonen
Been 20 years since I had to go into a post office. I should do it more often. Lady who helped me was super helpful. I didn't have anything I actually needed but she got me squared away. Place needs the yard mowed, bad. Some paint wouldn't hurt either, but with the current state of things, I'm happy they are still keeping the lights on.
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August 2025 by A. Tineo
Do not go here to submit a change of address!! They do not verify your identification to confirm the move, and then your mail ends up getting held until you open a case with a post office.
Also the supervisor is extremely rude.
I suggest going to the other location on 23rd Street.
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July 2025 by Mickey Mouse
nothing but one bad experience after another...I hate doing business with them...the delivery route people are pretty darn good as a rule...punctual and polite...there is one supervisor I like...but everyone else from the entire station...front desk to management is the absolute pits...as a rule...they don't answer their phone...and if they do...you can often hear them pick it up and then they hang up...they mishandle or don't submit claim information...delaying your claim for ever...one person usually at the front desk...and you get in a slow moving line...sometimes with a dozen people in it...and wait your turn...not uncommon to spend 15 or more minutes in line...I could describe in detail some of the horror stories I have had with management...but am tired of typing...a one star rating is generous...you would be way better off dealing with the downtown location...Bob Lyons is extremely poorly managed...especially from the top...
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June 2025 by Orgullo Mexicano
The people who serve there are not at all professional and are very rude. They don't like their jobs. They should hire kind and professional people.
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June 2025 by Julia Burkova
Every time I go there, all my questions are resolved and needs satisfied. The staff is super nice and helpful. Love this post office!
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May 2025 by J. Renee Watson
To say that these are the ABSOLUTE rudest people on planet earth, doesn't even begin to tell the story! I closed my post office box and do not use this post office for anything.
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April 2025 by Natalie Hollon
Like others I wish I could give zero stars. They refuse to deliver Amazon packages and lie to your face about where they sent the package. They are rude and understaffed. My package was shipped to Houston and now is sitting Dallas. I have wasted days of my life on this and still have no clue if I will ever get my package.
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April 2025 by Jesi Stone
They stole money out of a birthday card for a child. But were nice enough to put the empty envelope in an envelope marked with an apology from the post master. The staff were rude and unkind to my mother and other visitors.
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March 2025 by Geegee
Update: met our mail carrier, Alex, yesterday he also went above and beyond to get our mail to us and find our address! Another great customer service shout out, thank you Alex and Ester!
This is by far the best post office I have ever dealt with! They are always great and today Ester went above and beyond to help us find some packages! Thank you!!!
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March 2025 by Jack McGrory
Well, I think I was more fortunate than most with my visit. The woman working there was very kind and efficient, and she surprisingly retrieved my package for me very quickly. Why was my package not simply given to me despite me being home and waiting for it? Well, I suppose we can just forget that happened and choose to be entirely positive haha
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February 2025 by captenn1
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February 2025 by JoseG Hernandez
There is no words for how disappointed and disrespectful this people working at this location, and all delivery services from usps are, so poor. Like u are not paying for.
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February 2025 by R D
Thought it odd how this had such low rating until I had to interact with them. They had a temp mail carrier for our route for just a week and somehow decided no one lives at our house so sent all our mail back. Went in to ask about this and no Iām sorry for the inconvenience or anything.
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December 2024 by Joleen Shadows
What will it take to receive my package? I see your mail people come and go yet still leave notices that the item too big to fix in the box. I reschedule it for you to leave at my door which is just yards away from the mailbox and these dummies still flag my account. Now it's flagged as in transist running late. If you don't want to deliver Amazon packages then don't accept them!
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November 2024 by Gabrielle Kratz
Short lady with short blonde hair her attitude is gross and rude! Wouldn't give her name.
