-
February 2024 by Jon Crosby
Merchant employees seem to think it’s okay to be rude to couriers. Very unprofessional
-
December 2023 by Frank B.
The pharmacy is unacceptable. Twice in a row, they've sent me home without part of my prescription order (the antibiotics we've been prescribed to treat our young ones). This most recent time, I knew to ask "how many am I being sent home with?" 1. Out of 3. Asked them to check again, "oh yessir, they're here". They just simply miss them. Time & time again. They're not waiting on them from the doctor. They're just not paying attention. Unacceptable. Extremely long wait times, for nobody to even address or acknowledge you most of the time.
-
October 2023 by Laura Mosqueda
Great customer service. Greeted when I walked in and an employee asked if I needed help and showed me exactly what I was looking for
-
September 2023 by Lonnie Meador
How can they do this to me every time ? I have gotten my meds here a few times and today was the final straw . It was the first time I used drive thru hoping to have better experience but was wrong .They have told me each time I go in my Meds were not rdy had to wait two days or 4 days . Yesterday the wife went in to get what I was told was rdy and they told her tomorrow. Well 6 pm I go thru drive thru and the lady can not find my name or meds . I asked why they do this every time . She then asks my name again and finds it then says no it’s not mine . The. Asked me through an intercom what medication it is . Well I suffer from Petronius disease and it’s not something you talk about in public but she demanded to know the medication . So while cars behind me and beside me look as I was having issues then I told her viagra , she said speak up . This was so embarrassing. I am disgusted and will never use them again
-
July 2023 by Lynnette Ranney
Lost my medication for my cruise. My doctor sent a new script over. The two young ladies that helped me (as an out of state customer) and 2 insurances. The system gave them a bit of a hassle. Next thing I know there was an elderly man yelling at these girls, that they are not working their hardest and he was unhappy with the service. All she asked for was the last 4 of his phone number to help get him checked out and he started yelling more since he got a new phone and did not remember his phone number. That was not their fault! My husband kindly turned to him and tried to to explain that it was our insurance giving them a hard time. They were busy and working as quickly as they could.I was so impressed by Aniya and Korynn, they continued to help the man, was nice as could be to him and he was still being rude and causing a scene.These young ladies went above and beyond with their profession and continued to keep a smile on their faces. They truly deserve to be recognized for their hard work, professionalism and kindness.Let’s not forget with my insurance giving them a hard time they were still able to get my medication so I could make my cruise on time!No matter what happens from here ladies, keep your head up, keep those beautiful Smiles on your face and know.. we see you and appreciate you! You two have so much grind and dedication! The future is in your hands and you will go far in life!!
-
July 2023 by Brian S.
The pharmacy is awful. There have been problems with every single prescription and refill for an entire year. Takes days to fill anything. Can't get a person on the phone or an honest answer about what is taking so long. I never leave reviews but had to say something. Do yourself a favor go elsewhere.
-
July 2023 by Tebeau Group
If I could give zero stars I would — this is the worst run and managed pharmacy I’ve ever been to in my life. If this were my local pharmacy I’d drive 2x the distance just to be able to go to another location. Please fix this pharmacy for all the local people who have to deal with this week in and week out… ?♂️
-
July 2023 by Justin Sebesta
Good selection of items. Rarely out of stock on anything they carry except for cold single drinks. Staff are friendly. The pharmacy is busy but they are efficient and quick..never to long of a wait
-
July 2023 by Jeannie Plass
Lost prescription and NO help when my husband was having difficulty breathing, went to Affinity Health , received three prescriptions on one RX sheet. 8-9 hours later and multiple LONG waits and hang-ups. The clinic closed at 8:00 pm, pharmacy at 10:00 pm. One phone call lasted over one hour, on hold. No store manager. And the employees could not find the prescription and would not call Affinity Clinic. I had to call corporate and have to call again in the morning. All I can do is pray I don’t have to rush my sick and elderly husband to the ER. Shame on WALLGREENS for allowing such gross mismanagement. We are changing pharmacies.
-
May 2023 by Rhonda K.
Everytime I get prescription refilled it is such an ordeal. Saturday called in3 prescription. Blood pressure medicine. Tuesday and it was finally filled. After 4 phone calls today, ended up going over there after work. One was filled, they said the other one had to be delivered, but all of a sudden they had found 90 pills. But lost the original one that was filled. The people that work here are not responsible enough to handle our medication.
-
April 2023 by Ashley Dungan
Trying to contact the pharmacy is impossible. I called the first time and waited 25 minutes and then the call hung up. Called again for 30 min and thought I was getting through because the hold music changed and then I was hung up on again. I had to call the main line just to get through to the pharmacy. It should not be this difficult. I don't mind being put on hold as long as I eventually get through. Thankfully the front desk staff helped me.
-
April 2023 by John Kirwin
Don’t try to call the pharmacy. They put you on hold and never answer. I was on hold for 20 minutes before they said I was next in line. I called on a different phone and it said two ahead of me and then one. They never answer the phone and the number on hold gets smaller because people eventually just hang up. I had to call the store manager and have file a complaint before I got to talk to somebody in the pharmacy.
-
April 2023 by Cherie Thompson
Walgreens did not give my husband the proper instructions for his medication after pacemaker surgery. It nearly killed him. The pharmacy manager was rude and totally uncaring. Horrible experience.
-
April 2023 by Darla Childress
I hate getting scripts from here. The pharmacy is always backed up. I called this morning and got a message that all the pharmacy techs were on other calls with one call ahead of me. I thought one call, that shouldn't be too bad. 15 Minutes later still on hold.I JUST HUNG UP.
-
April 2023 by Cassandra Pereira
The worst pharmacy for ever..made me vist more than 10 times in a day for a single medicine..try calling them were not receiving being kept on call hold foe 2 hours
