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December 2023 by angel hernandez
I can't believe hrs 1:30 for change oil to my car the service is terrible.
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October 2023 by W W
Made the appointment to have the tires I ordered from Walmart installed and they did not have the right size equipment to remove my tires. I waited a whole hour to find out they had no way of doing it. What a waste of time. I found a place right around the block that hand both tires replaced and balanced in 30 min.
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October 2023 by Pete Zercher
Stay away. They damage your car and then deny it. They do NOT stand behind their work.Services: Tires
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September 2023 by J Rodriguez
Took care of my tire quick and had great customer service
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July 2023 by Aunki Tyrobi Shabaka
Tire Purchase and Tire Change From HellI went to the Walmart Automotive Department at the Walmart in Galveston Island, Galveston Texas 77550. There was only one vehicle being serviced in the entire 4 garage area. I came for one(1) tire replacement. I arrived at 5:40pm and it's 6:54pm and my tire is still not replaced. The workers in the department look at you and walk around not actually doing anything riding the Walmart company clock. The employees in this department in Galveston do not care for customer service satisfaction. The employees have no sense of time either. So do not worry about getting in and out. They will leave your service and start talking with each other. And take their real sweet time with you without fear of any company repercussions.
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July 2023 by Roger Howeth
Walked right in and they knocked me out quick. Reasonably priced and painless.Ty.Service: Auto battery replacement
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June 2023 by Danny W.
Needed tire valves replaced for a trailer. A 5 minute job. It was going to be a two hour wait because they "are short handed". The only reason for two stars rather than one is that the manager suggested I try Juniors Tire on Stewart Rd - bingo!
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December 2022 by Muhammed Jimale
I came two months ago to buy a new tire. They didn’t have tires my size for three weeks despite ordering them for me and their system saying it was in stock. Today I came for an oil change and it took them about 2+ hours to do it despite me being the first customer in queue. 1/10Services: Oil change
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November 2022 by Sophies Travels
Total unprofessionalism. When it is obvious that they do not want to work or do their job it shows. You got a bunch of young/new people there about to handle your car and if the lack of manners or customer service is evident, it is likely your car will suffer as well. Walmart your customer service score is already low, try to make sure that the workers at lease act like they want a paycheck. Rude and unprofessional. Keep that location
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August 2022 by Davee Jones
Had a flat while helping daughter move into her new apartment in Galveston. Long story short, Firestone wanted 350.00 to remove the flat and add a new tire! Talk about gouging.WalMart removed the flat and I bought a new tire, complete with road hazard for less than 150.00.Easy decision
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August 2022 by victor creed
If you try calling they never pick up the phone, the place needs a overhaulService: Tires
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May 2022 by Lauren Hancock
I’m so aggravated. I woke up early to go to Walmart because I needed a oil change so called the auto center first to check to see if they could get me in. I was on the phone over 4 min with it just ringing before I gave up and drove there. Come to find out they were out of the oil I needed. So I wasted my time, and most importantly my gas to drive there. Someone needs to answer the phone in this department.
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April 2022 by Nelson Goolsby
No one offered tire rotationIt took over a hour and half to put on 1tire. I asked a supervisor when the car was on the rack and his comment was I would have to watch the same time. Very upsetting. A very poor experience. Never again
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November 2021 by Mariah L.
I've taken a few tires here to get patched and they get it done in about an hour each time for a fair price. I've also gotten an oil change done here with no complaints.
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September 2021 by Thomas Bushek
If you are planning on getting there early, park your car and walk around through the store to get in line at the register. They moved it over by paint and if you wait outside, like 2 ladies and I did, you'll find yourself 5th or 6th in line.Given 3 hour estimate to install 4 tires. Took a little over 2.Great prices and it was done right, just takes longer than it should because of their "assembly line" method of installing.Friendly, knowledgeable, and courteous staff.