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February 2024 by Shandia McMillon
Horrible experience, on 1-18-2024 the nail tech in the very first booth on your right as you enter the shop. Tried the bait and switch tactic I got a fill and a basic pedi. She told me my services would be $45 but when I proceeded to check out. It was $50. The tech whom never gave her name said that it was an extra $5 for my length after the fact which wasn't accurate because the length was active length. I advised her that she told me $45 when I ask her how much but yet failed to say anything about any additional monies while rendering services until it was time to pay. Her response was that she would make sure to give me a correct quote next time. I had an appt I needed to get to so I left. I called and spoke to John later that evening whom stated he was the manager ,regarding my issue. It wasn't the $5, more so the principal of the tech being so pressed for money that she felt the needed to quote one price but then change it once she had finished the services.John immediately took the side of the tech claimed he ask her and of course she lied. I would have gladly tipped her if that was how she was ensuring she get a tip by tacking on extra fees. John had the mentality the tech is always right. I wanted a refund of the $5 due to the tech overcharging me. Maybe if she was paid a decent salary she wouldn't have to try and add extra fees on services rendered. When one opens a business in the US their is etiqutte and professionalism that should be standard when dealing with customers .John refunded the $5 but told me to find another shop to go to. Which is what I was going to do any way, but he seemed mad that I had the good sense to bring it to his attention and I am the one that the tech was trying to scam money from. SMH.Will never go back to that shop. Very poor customer srvice.
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January 2024 by Sonya Guerra
Great service
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January 2024 by Regina Murphy
A nice place to go in pamper yourself
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January 2024 by Ariella
I’ve been going here for years and have never been disappointed. Pam, in my opinion, is the best with nails and eyebrows
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January 2024 by Tatianna James
I love this nail shop, the people here are so friendly and they always execute the nail design you want. I definitely recommend going with Ana, her art work is AMAZING
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August 2023 by Kailee Daniel
I had a great experience! They are fast and easy and I’m picky but they did shape and design perfectly. I had Julie she was awesome and the pedicures are relaxing and everyone knows what they’re doing try it out !
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July 2023 by Sin Sin
Today was my 1st time here n I must say I fed will be back I had von as my techshe did a good job I didn't have to ask her to clean under my nails or no other problems and I can definitely appreciate the small things the pineapple margarita was awesome as wellThank Yu guys
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July 2023 by Adrián Ross
I felt like it was very rushed and aggressive. I got a pedicure and literally two days later, both of my big toes became red and sore. I thought maybe it was because the pedicure was very aggressive, but both of my big toes were infected.
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June 2023 by Lynn M
My tech was very gentle and kind. She did a wonderful job with my pedicure.
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May 2023 by Brittany Hopkins
I got my nails done for my birthday in February it lasted for a few days and every one of them started snapping off. I could not get the nail off my nail bed like they used gorilla glue or crazy glue, I had to go back and get them soaked off but... When I went back the lady tried to use a nail to take it off I declined and asked for the soak because of the pain and tearing of the nail bed the lady instantly caught an attitude with me and started talking about me to the lady next to her. I asked for someone else a man helped out and did my nails pretty well. I know I'm soaking these nails off no way they are about to damage my nail bed.
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April 2023 by Cynthia Lira
Great service, the only reason Im rating it a 3 is because same day i got my pedicure the whole color came off of my pinky nail when I got home and mind you it was gel polish
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March 2023 by Ladenna Young
I enjoyed my visit here. They were pretty nice to myself and my mother. They got to us rather quickly. I enjoyed the music and atmosphere as well. I was a little reluctant to come here at first based off of some of the reviews that I read. But I enjoyed it. I thank God that they got to us quickly.Services: Foot massages
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February 2023 by Kourtnei Hanson
Y’all. I LOVE this place. I’ve been going to Avalon for YEARS and it’s never been a bad moment. Kelly is my favorite! John is awesome too!! They’ve done my nails for my wedding, engagement pictures, bachelorette party, trips, etc etc etc. They’ve been dependable! My nails pretty much ALWAYS stay in tact! Customer service is good! Prices aren’t outrageous! 10/10 recommend. I do suggest booking an appointment via phone, otherwise you WILL be waiting. But they’re amazing!Services: Nail art
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December 2022 by Lesley Z.
Great service just a little bit rough, my nails where a little uneven but overall good service the people are kind.
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November 2022 by Quen Scales
I've been going here for over a year now...WHEN I SAY THEY ARE BEST HANDS DOWN!!!
