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February 2024 by Isabella Smith
So helpful! And such a great Starbucks inside. It is definitely my favorite bookstore.
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January 2024 by Norman King
Helpful associates. Did not have book in stock that website said they did. Associate offered to order.
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January 2024 by Maria Alexander
Love this place. Clean and comfortable. Well stocked. Friendly people. Love the coffee shop to relax while you review your items.
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January 2024 by Susy Jaramillo
I have been to this location in two separate occasions and have received poor customer service both times. If you don’t want to deal with customer service, don’t work at a book store. This last time I went I asked one of the associates that was putting away some books if they had more of a specific book because the one on the shelf was beat up and before I could even finish my sentence she responded “no we don’t” and walked away. I asked politely and the associate was still rude.
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December 2023 by J Texas
Lovely store, so much nicer to shop through here versus browsing on a computer. Children’s book section was adorable. Cafe serves official Starbucks drinks, barista I had was very nice. Only thing I noticed that needs serious attention was the state of the women’s bathroom. Trash everywhere and stalls & walls dirty
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October 2023 by Dylan
Neat little area within a great town center. The atmosphere is cozy, the book selections are fantastic and there's a coffee shop within, allowing you to drink while you cruise around the shelves and novels.
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October 2023 by Dalia Quezada Campos
Starbucks is so delicious. I like the layout of the store. All of the staff is super sweet and helpful.
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September 2023 by chris juzzeet
To be completely honest, we just stopped in to use their restroom quickly, which were clean and neat lol. But while I was waiting for my son to come out, I browsed a little bit and they appeared to be very organized and employees were very helpful offering their services.
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September 2023 by Jesus Aldape
Looks bigger outside than inside. The book selection is less than other stores. I do wonder why they have a huge area for vinyl??? I mean don'tost people stream their music now. But they do have a lot of parking and it has 2 entrances.
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August 2023 by Alyssa Nichole
Love this bookstore. Has a big variety of books and also magazines.
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August 2023 by Joseph Mavero
Their main asset is their splendid staff! They are always incredibly helpful and kind. This store is my personal favorite place in the Firewheel Mall. It's an oasis of literature and Story. (Make sure to check out their records as well!)
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July 2023 by Centrifugal Muse
Great location, lots of good books, large horror section. There’s a Starbucks inside with a decent sized menu, if you want a drink or snack.But the bathrooms? Absolutely disgusting.I don’t understand how stores don’t seem to care about keeping restrooms clean anymore.I didn’t have an option for a clean toilet, every one of them was full of waste, so I chose the toilet with the least waste, as I really needed to go. The toilet wouldn’t even flush, I guess it was broken. Toilet paper and paper towels everywhere. I told an employee when I came out of the restroom that it needed attention and he chuckled and said “sure..”Good place to go for books, nasty place to go if you care about clean restrooms.
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July 2023 by Jeff
The location was decent with a decent selection. There is no where to just sit in this place unless you want to sit in the coffee shop. I am sure it is a Covid thing ... but Covid is long over. Get some more seating in there! It seeems overall that Barnes & Noble just isn't doing that well anymore sadly. It just doesn't seem like they have it all together.
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July 2023 by Tiffany Ann
It's a great place to buy brand new books. It's often over priced and most of the time you can find better prices online, however if you like going to bookstore in person, I 100% recommend this one. There's also a little coffee shop inside that serves Starbucks coffee (does not take Starbucks gift cards).
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June 2023 by Hibah Y.
The Starbucks lady made the worst coffee I have ever tasted in my life. I understand it was near closing time, but it was 15 whole minutes left. Very bad.