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March 2024 by Eden Torbatian
I just have to say, Damian (I hope I’m spelling his name right), is absolutely FANTASTIC!! I go to FedEx’s all over the DFW area for the last 2 years and I’ve had some so so experiences at several FedEx’s but his customer service, attitude and kindness has been consistently amazing and I love coming to this location because of him! I know that customer service can be draining and hard but, he always has a great attitude and I think he should be a manager and train other fedex workers to have a great attitude and in customer service.In Other info: This location will take express packages until 8:30 PM and they do take clinical packs! This location is not an Office so it does not have printing abilities that the other fedex’s have. It’s only for shipping and receiving packages. The only other location that has late night shipping is at the DFW Airport location at 09:30 PM. This is a busy location and can get busier in the evening as it’s the only late night fedex ship center in the area besides DFW Airport. Also, I’ve never had an issue with my packages being dropped off at wrong timing or anything like that but, I know it can happen.All in all, Great service and I will continue to come here because of Damian!! I’ve been meaning to post this for a while and just had to today!!Keep up the great work and if corporate/management is seeing this: give him a promotion and raise!! He deserves it! :) -Eden
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March 2024 by Walton Eames
All your shipping needs ,check them out .great place
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February 2024 by Randy Williams
Making rules on the fly huh? Now all of a sudden you are limited to 12 packages? I believe they just didn't want to handle the packages having previously being employed by FedEx I am familiar with their policies. On top of that you can't speak to customer service on the phone at all, they just hang up on you, not impressed.
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February 2024 by Kerem
February 10, 2024 at 3:12Pm. A mid aged lady helped me out, I couldn’t catch her name but she was super nice. I ship out more than 100’s of express shipments per day and she was the nicest Fedex employee in the Fedex store’s I have been. I hope she gets some sort of raise. PSA: I’m the guy with 100 white long boxes that stacked them up with the label
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February 2024 by Robert Jimenez
Staff always helpful
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February 2024 by John Mendow
Excellent experience!!! Thank you!!
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January 2024 by Angela Shaw
It was pleasant
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January 2024 by Xyz Reviewer
They lost my package. Can you believe being handed an empty envelope after I had already signed for it.
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January 2024 by Doc Strange
The main hub for FedEx in the Northeast Dallas area. Good and efficient service! I have used this location for years. Always will.
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January 2024 by Bilal Chaudry
I have to give a shoutout to Damion at this location! He was very courteous, professional, and handled my shipping request with ease.
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January 2024 by Bully Boy
Neighborhood store. Very good. Always busy
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December 2023 by Tamera McDonald
I worked at this location for almost 2 years just to be treated like I’m not worth it . I worked so hard to make sure I keep them customer happy but to come back to the station to deal with managers with bad attitude n treating us like slaves or peasants. They really need to do better on treating they employees with respect.
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December 2023 by Bryan Carlton
I can't ever get packages from this facility because they always say package undeliverable. I have given them detailed directions on multiple occasions but they are unable to follow simple instructions. All other facilities are fine, but the drivers at this facility refuse to do their job.
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December 2023 by Gary Trepanier
Damion was outstanding. I had been waiting on a package all day for work and he came in on his shift and got the message from leaving staff and made me feel a lot better about the end of my day. He searched and dug for the package I had been waiting for so he needs to be recognized. He had a genuine and professional attitude the whole time. I appreciate him going out of his way for me tonight. I would hire him at my job if he was not working here.Gary Trepanier
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December 2023 by Shane Hart
It's a FedEx ship center... So maybe a little bit better than a post office?For some reason I had to go there to pick up my package even though I asked for it to be routed to my nearest Walgreens. For some reason they didn't and had to drive 15 miles to pick it up.No clue why, and the guy behind the desk wasn't helpful about it either. In fact, he couldn't really find my package at first, until he asked me if I'd spoken to someone.I replied. No I haven't talked to anyone. I just checked the tracking and it said it was here for some reason. At which point it rang some bell, reminded him. Someone said something to him earlier. Went in the back for 5 minutes and came back with it.No clue what that was about but I did get my package eventually.
