-
January 2024 by Ken Johnston
Always courteous, and always able to explain any work needing done in everyday language, not mechanic-speak. I also like the numerous locations if needed, and staffing that is often there for numerous years, not someone new everytime you go in.
-
January 2024 by Steve Turner
They are kind and professional. They got the job done promptly.
-
December 2023 by Mary Lake
Friendly and quick! Always a pleasure to work with.
-
September 2023 by Clifton Sanderson
My radiator busted while I was in town for work on my 05 excursion. I towed it to the nearest shop which was Firestone. Let me say. I was amazed how fast they got me back on the road. I was expecting it to take at least a day or two. They had me on the road in about 3.5 hours. The advisor was extremely understanding and with the technician blew me away with the speed and professionalism they gave me. I will be working in town for 6 months. I will be bringing her all my cars needs. It’s a high mileage car that I have not owned very long soa lot of preventive repairs. Such as belts, and whatever else it needs. Bella earned my business in the future.Service: Auto engine diagnostic
-
September 2023 by Brian Robert
Mark was very helpful throughout the entire process…they went out of their way to give me excellent service.
-
August 2023 by Juliana Griffin Williams
Great, knowledgeable, and honest staff. They were able to fix my issue that another Firestone did not! Thank you!
-
July 2023 by Francheska Hill
I will NEVER come to this location! The little white girl has an attitude problem OUT of this world! If this is who they have representing their business, I’m not sure how they are STILL open. Not only will I not comeback, I’m encouraging everyone in my area not to come there. I hope your business suffers greatly for having such an AWFUL person working there!
-
July 2023 by Mark Kidder
Mark and the young lady behind the counter were very helpful and explained everything. Much better experience than I had with Pep Boys two weeks ago.
-
July 2023 by Steven
This location gets you in and out much quicker and they're not always slammed every time you walk in. Very courteous staff!
-
July 2023 by D Baz
Service always deserves recognition. Unfortunately this business is little more than a K-mart auto repair in a good location; they’ll always get walk-in traffic, not a referral of great performance. 9am Saturday, I call to see if they can repair a massive fuel leak. Understandably busy, they agree to at least ‘look’ at it. 9:30a the truck is dropped off. 1:30 I’ve heard nothing, so I call. I’m told the same script except I’m told they WILL have a look at it today. 5pm still no call, 5:30 (30 min before closing) still no call. 5:40 I arrive to grab my truck, and told they should look at it soon. 20 minutes to do anything before they lock up and I’m still fed the same BS?? It’s obviously the standard response to everyone regardless of the circumstance. It’s dishonest from a business you’re supposed to entrust your vehicle to; how can anyone believe, in their WILDEST DREAMS, this shop is going to make the right diagnosis, AND perform the correct repair, at an honest price?? Keep dreaming, and keep driving to somewhere else. Nice a/c in the waiting room though.
-
July 2023 by Eva Urquhart
Service was fast but it took two weeks to get my part I went online and it was cheaper than what they charged me should have done my own research
-
May 2023 by Ralph line
They were not very busy. I went there because the Mesquite store that I had an appointment with told me that it would be at least a 4 hour wait. When I got to this store, they got me right in, but then, 15 minutes later, they said that they couldn't do the alignment because my strut was bent. They said that it would be $695 to fix it. Then they got upset that I didn't want them to fix it. I went to my regular mechanic and he told me that there was nothing wrong with it. And even if it did need to be fixed, it wouldn't cost more than $450 to $500. I have had 3 bad experiences in a row, with Firestone. 3 different stores.
-
April 2023 by Shameka
Everything from setting up car check appointment to the check out process was flawless and quick.
-
February 2023 by Sandbox G
Great experience, staff gave me a time I agreed, and by the time I knew it all service was completed under the estimated time. The staff was very friendly and answers any questions or concerns.
-
January 2023 by Aminah
Friendly service. Quick to get you out if you make an apt. My go to for car maintenance