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February 2024 by Ah127789 12192000
Horrible service, rude customer service
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February 2024 by Diyar Medhat
They provide a great service.
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January 2024 by Spencer H
Seems like they have a new store manager because the place has improved so much. Two people helped me that day - Kacie, who checked me in, and a gentlemen that checked me out. Both were extremely courteous and professional as well as was the man who did the actual work on my car.
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January 2024 by Yitagesu Getachew
The stupidest tire shop ever. They took an hour and a half to do nothing. I came in for them to check one of my rear tires. They opened the hood and kept the car up doing nothing until I came back to check on it to just find them roaming around with a bulb and say they can’t fix it. Why would it take an hour and half to say one can’t work on a single tire? Also one of the techs says they check things they’re not asked to while the front desk lady says it’s an open hood policy. They waste time and can’t even answer in unison. Other small local tire shops do way better jobs and anyone is better off somewhere else.
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January 2024 by Tr3ThaDj Muzik
Changing my review because of this! Have you ever just watched a mechanic at one of these locations while they're working on your car. It is like watching TV in slow motion and the simple things take 60 to 80 percent longer than some other places. Almost a hour for an oil change is just sad. They stans around and talk about isht, the a lot of times when they pull your car in, raise the hood and I have watched them do work on my car, stop and do work on another car while, they are charging labor by the hour,so if one person is working on 2 cars at the same time it takes twice as long to finish both vehicles versus finishing up one and then the other. Just to cut down my stay I refuse the free inspection because it is a waste of time and most take at least 45 minutes to complete even though it is supposed to be free you are still being charged by the hour.
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January 2024 by Sheaun F.
Have brought my vehicle multiple times to try and get services done. They always tell me there is some sort of issue or they cannot take my car in at the time. They are short on techs Or if we take it in you'll have to leave it for a day. Honestly the worst firestone I have been to. The one further down the street is way better if you are in this area.
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January 2024 by DUNG NGUYEN
This is last time !Not friendly !Not recommend everyone for this location !
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January 2024 by Kris Killingsworth
This shop mis-diagnosed my vehicles front end issues, ultimately selling us $1,200.00 worth of unnecessary parts and labor and have since been sent to the customer support department where we have been given the run-around for three weeks. DO NOT go to this or any Firestone. They’re con-artists with non-existent customer service or support.
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December 2023 by Deborah Ajetunmobi
Honest, quick, and clean environment.
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December 2023 by Sarah Fisher
Paid for tire rotation and they didn’t rotate the tires. And on top of that they drained the battery so we had to jumpstart the car just to leave the lot. Tried to sell us new set of tires and new battery we didn’t need after spending over $100 on oil change and tire rotation. Wish I could give negative stars.
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November 2023 by Omar
I came here for tire rotation, they rotated BUT next day out of nowhere my car ended up with ABS, break, check engine and steering power lights on. They are scammers “RUN”
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November 2023 by Virginia Robinson
Great customer service
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November 2023 by A C
Very slow service even with an appointment.
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October 2023 by Grant Putnam
arrived at 10:30 for an appointment for an oil change. guy comes in at 1:00, and they start working on his car immediately. I ask and they tell me yours is the next one. I decided I did not want an oil change here. Especially since they are more expensive than the dealership.
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September 2023 by Prince Andrews A.
Oil Change and Tire Repair.On time and quality service rendered at 10501 South Parker Road.Parker,CO 80134.