-
December 2023 by Robert Buenrostro
I went in for my regular eye exam and contacts fitting. The first optometrist prescribed be the wrong prescription. I went back a week later and the optometrist was extremely rude and stated it was my fault for getting the prescription wrong. Dont let them disrespect you and speak to you like trash. I dont recommend this place at all. Hopefully they get their act together and treat patients better!
-
November 2023 by Randi McConnell
I wish I had read the reviews before coming here. I had my glasses made and made an appointment to go back because I'm still struggling to read my computer screen. The optometrist acted as if he was offended. Spent the whole hour telling me about how me "feeling" like I can not see with out straining is subjective. I explained that I had a pair of glasses in the past that worked well so I know this was not the right rx, and he said "well I can't give you back these magic glasses you had." He belittled me by trying to flex his knowledge on how the eye works and why I was wrong for thinking I needed a different rx. I was super uncomfortable so I tried to leave. The first time I advised I came in my lunch hour and needed to go. He replied "yeah I'm waiting to eat my lunch too." The second time I advised I would wear these for a couple of weeks and see if it made a difference. To Which he said "no I can't let you go till we have an agreement." I don't understand what he was trying to get me to agree to? He never put the machine back over my face to check where i am struggling. Just pulled out his college case of lenses that were super thick and asking "is that better?" I know I just need basically readers but my god this guy was super unprofessional and when I started to feel uncomfortable I was pressed to stay. Didn't listen to my concerns at all and completely made me feel like I was wasting his time.
-
September 2023 by Lisa Ryder
Dr. Pham has helped me with my very complicated prescription. He has researched to find special contacts for me. I have my whole family seeing him now. He knows his stuff and cares deeply.
-
July 2023 by Ken Rawlinson
I have worked with Dr. Pham for many years - excellent service, communication and care - I highly recommend
-
January 2023 by An Esq
I went last year. The optometrist had a scolding type of underlying voice tone with me. My nerves felt literally stiff by the end of his eye exam. Plus his prescription was wrong, I saw slightly double images out of my right lens, didn't dare to come back to get it fixed as I knew what would be the outcome of that. This year I found someone much much nicer.
-
December 2022 by Francisco Lainez
Very unprofessional optometrist is what the least thing I can say about this person. Didn’t have the capability or capacity to watch his tone with me. I asked him nicely if he could show me how to put on my contacts and disrespectfully disregarded my needs. Also, his copay rate is TOO HIGH if you’re looking for an affordable optometrist. I would advise everyone to not come to this office because it really is subpar and incompetent.
-
December 2022 by cason jackson
The front desk was alright. The optometrist was beyond terrible. I have had glasses all my life. I’ve used military insurance. And I’ve worked in dialysis. I know a bad doctor when I see one. And I’ve seen plenty. But he’s baaaad. I only wish I would’ve seen these reviews before paying the $119. I’m 20, I work and am trying to save for college, and this guy was a big waste. He takes everything personally. The prescriptions are straight up wrong. And he doesn’t take time to teach you how to put contacts in. I’m lucky I went to a good optometrist before him because I would’ve despised eye doctors if I went to him first. Please go to a different clinic if you value your eye sight and a pleasant doctor.
-
December 2022 by Claudia G Rodriguez
Dr. Pham is AMAZING doctor, my special need son was attended and care by him with respect and love, he was so kind and helpful with himI just can say thank you so much for you care and kindness for my son and God bless you and the lady in the from desk was awesome!I can recommend everyone in Garland, Texas come get your eye exam with..Dr. Pham?
-
December 2022 by Poor Puritan
Dr. Pham is -in my memory- probably the most condescending “professional” by which I’ve ever had the experience of being “treated.” LensCrafters next door, namely Linda, gave exceptional service and experience, but bless their hearts for having to send and receive customers to and from Firewheel Eye “Care.”Doubtless, Dr. Pham is well-skilled in his field -and he will both demonstrate and let you know of his abilities and accomplishments- but being pushy and/or impatient in the course of an exam is bad practice, no matter the erudition of one’s credentials. In the future, I’ll get my exams and RX elsewhere, then visit Linda @LensCrafters sans any “assistance” from Firewheel Eye “Care.”
-
December 2022 by Hannah Perdomo
I would not recommend this doctor to anyone. I tried him because he was right next door to Lens crafters. They walk you over. From the beginning he was extremely short and rude. Zero bedside manner. At one point I thought to myself “ wow what an ass” this guy has the biggest ego and is always right. Instead of teaching you he wants to make you feel stupid. Literally when selecting glass slides he would let you ask any questions just supper short with you and if you don’t answer quickly he gets agitated. I will never go back. Runnnnnn! TOTAL NARCASSIST.
-
December 2022 by Mihaela Stefan
Dr Pham has been very patient on trying to get me contacts. He is also able to explain tge changes he makes for my contacts!
-
October 2022 by Jill B.
Concerning Dr. Pham's "bedside manner". He is always very serious and very thorough. I don't consider that rude or unprofessional. He is the best optometrist I have ever seen in my 68 years. Just don't try to joke with him. He's all business. And I have never had to wait for more than 15 minutes.
-
February 2022 by Henr'e B.
Nice, and professional staff, not a long wait. Great place to go for a good eye examination.
-
January 2022 by Chris C.
Dr. Pham is great. The first eye doctor in 25 years who has actually diagnosed my vision health. He asked questions I haven't be asked before to get my vision corrected better than it ever has been. He's super effective and that's what matters. Go see the team at Firewheel Eyecare.
-
December 2021 by Charee Choice
I have been going to Dr. Pham at Firewheel Eyecare for more than 10 years I believe. They are always courteous and efficient. I have never had to wait for long. You can get an appointment the same day and Dr. Pham is a complete professional. I saw some of the reviews saying that Dr. Pham is rude and I do not see how that is even possible. He is extremely intelligent, personable, and an expert in his field of work. He talks about his children and we always have a good laugh during my visits. My teenage son goes to him now and he thinks Dr. Pham is pretty cool. Everyone is entitled to their opinion and in my opinion he is awesome.
